Job Summary
We are seeking a dynamic and highly organized Orthodontic Office Manager / Insurance Claims Specialist to lead our orthodontic practice with enthusiasm and precision. In this vital role, you will oversee daily office operations, manage insurance claims processing, and ensure a seamless patient experience. Your energetic approach will help foster a positive environment, streamline administrative workflows, and support the growth of our practice. This position offers an exciting opportunity to combine office management expertise with specialized knowledge of orthodontic insurance procedures, all while contributing to a vibrant team dedicated to exceptional patient care.

Responsibilities

Manage day-to-day office operations, including scheduling appointments, coordinating staff activities, and maintaining an efficient workflow.
Oversee front desk duties such as greeting patients, handling multi-line phone systems, and managing calendar appointments with precision.
Process insurance claims accurately using software tools like QuickBooks and other billing systems; follow up on unpaid or denied claims promptly.
Supervise administrative staff, providing training and development to enhance team performance and ensure excellent communication skills across the practice.
Handle vendor management tasks including ordering supplies, managing office equipment, and maintaining vendor relationships for smooth operations.
Oversee human resources functions such as payroll processing, employee record keeping, filing compliance documents, and supporting team management initiatives.
Maintain detailed bookkeeping records, manage budgeting tasks, and ensure all financial documentation aligns with office policies.
Implement effective office management strategies that include filing systems, clerical support, and administrative procedures to optimize productivity.
Support event planning for staff meetings or community outreach activities that promote team cohesion and practice visibility.

Requirements

Proven supervising experience in an office or medical setting with strong leadership skills.
Familiarity with orthodontic or dental office management practices is highly preferred.
Proficiency in QuickBooks for bookkeeping and payroll management; experience with medical billing software is a plus.
Excellent schedule management skills to coordinate appointments, staff shifts, and practice events efficiently.
Strong vendor management capabilities to oversee supply procurement and equipment maintenance.
Knowledge of human resources processes including hiring, training, employee relations, and compliance standards.
Experience in office experience roles involving clerical tasks such as filing, front desk operations, multi-line phone systems, and calendar management.
Exceptional communication skills combined with organizational abilities to foster a positive patient experience and team environment.
Ability to handle sensitive information discreetly while maintaining professionalism at all times. Join us in creating a vibrant orthodontic practice where energetic leadership meets meticulous organization! We are committed to supporting your professional growth while delivering outstanding care to our patients through a well-managed office environment.

Pay: $40,000.00 - $50,000.00 per hour

Work Location: In person

Mile Square Orthodontics

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Orthodontic Office Manager / Insurance Claims Specialist