ABOUT THE ROLE

We are a growing dental practice in Scottsdale looking for a warm, energetic, and highly organized Front Desk Receptionist to be the face of our office. You will be the very first person our patients encounter — and that first impression matters deeply to us. We're looking for someone who genuinely loves being around people, brings a positive presence every single day, and thrives in a busy, patient-centered environment. If you're the kind of person who lights up a room and gets things done, we want to hear from you.

This role comes with a competitive base salary plus a performance-based incentive structure that rewards you for helping patients stay consistent with their care — giving you a meaningful opportunity to grow your earnings well beyond your base pay.

WHAT YOU'LL DO

Warmly greet every patient with a smile and create a welcoming, comfortable experience from the moment they walk through the door
Manage appointment scheduling, patient recalls, and hygiene bookings using dental practice management software
Handle a high volume of inbound and outbound calls professionally, courteously, and efficiently
Proactively reach out to patients to confirm, reschedule, and fill appointment slots
Assist with basic front desk administrative tasks related to patient insurance information — training provided for the right candidate
Process patient check-ins and check-outs, collect payments, and manage daily reconciliation
Maintain accurate patient records and manage office systems and digital workflows
Collaborate with clinical staff to ensure smooth daily scheduling and patient flow
Multitask effectively across phone, front desk, and administrative responsibilities in a fast-paced environment
Participate in training programs and embrace ongoing learning as our practice grows

WHAT WE'RE LOOKING FOR

Genuinely warm, personable, and patient-focused personality — a natural people person
Proficiency or strong familiarity with dental appointment scheduling software (Dentrix, Eaglesoft, Open Dental, or similar)
Excellent phone etiquette with a confident, professional, and friendly communication style
Strong computer skills and comfort navigating office management systems
Ability to multitask, prioritize, and stay composed under pressure
Reliable, punctual, and a true team player with a positive attitude
Open to training, feedback, and growing with a fast-expanding practice

PREFERRED QUALIFICATIONS (NICE TO HAVE)

Prior experience in a dental or medical office setting
Familiarity with dental insurance — knowing how benefits, eligibility, and basic claims work is a real advantage and will set you apart

WHY JOIN US

Competitive base pay with a performance incentive program that rewards your contribution to patient retention and appointment growth
Supportive, team-oriented environment where your growth is encouraged
Opportunity to grow with a practice that is actively expanding
Training provided — we invest in the right person
A workplace that values positivity, professionalism, and genuine patient care

Your friendly demeanor combined with your technical skills will make a lasting impression on everyone who walks through our doors.

Pay: $24.01 - $28.92 per hour

Work Location: In person

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