Our private pediatric dental practice is growing fast. We are seeking a dedicated and experienced Dental Office Manager to oversee daily operations. To excel in this role, candidate must possess strong organizational skills, attention to detail, multitasking abilities, and a customer-centric approach. Possessing the ability to handle stressful situations calmly and efficiently while maintaining professionalism is also crucial in managing the front desk operations of our dental practice. Effective communication and interpersonal skills are key in managing staff and patient expectations and ensuring a positive experience for everyone involved. If you are looking for a position where you are appreciated and part of a team, submit your resume to us.

Responsibilities: Oversees patient scheduling, staff productivity, and treatment. Schedules staffing to achieve daily goals. Manages and directs staff assignments & activities, in accordance with office policy. Seeks ways to improve the efficiency of the dental practice. Manages all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals. Manages billing and insurance responsibilities. Manages calendars and scheduling for dentists and other staffing. Creates an environment where patients feel passionately treated and where staff can work together as a team.

Qualifications: The ideal candidate will possess strong leadership skills, a thorough understanding of dental office procedures, and the ability to manage staff effectively. Familiarity with medical records management and understanding of medical terminology is essential. Prior experience in a management or supervisory role within a dental practice. Excellent computer skills for correspondence, transactions, and scheduling. The ability to maintain a professional level of confidentiality in accordance with HIPAA procedures. Proficiency with Dentrix software and Lighthouse360. Knowledge of dental billing and coding, insurance claims processing, and accounts receivable. Familiarity with HIPAA, OSHA, and other regulatory requirements in a dental setting. Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental providers . Strong organizational and time-management skills. Ability to resolve conflicts and address staff concerns efficiently. Commitment to providing exceptional patient care and customer services.

Educational Background:

High school diploma or equivalent.

Minimum of 5 years of experience in a dental office.

Prior experience in a management or supervisory role within a dental practice required.

We are an equal opportunity employer.

Job Type: Full-time

Pay: $27.50 - $33.00 per hour

Expected hours: 36 per week

Benefits:

Paid time off

Schedule:

Day shift

Experience:

dental office management: 3 years (Required)

Ability to Commute:

Orchard Park, NY 14127 (Required)

Work Location: In person

Mini Molars Kids Dentistry

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