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Dental Office Manager

Minnesota Periodontal Associates

We are a professional, modern, well-organized clinic providing specialized gum and implant care with precision and compassion. Our team is committed to providing the highest standard of patient centered care.

We are seeking a motivated and dynamic Dental Office Manager to lead our team and manage the daily operations of our practice. In this role, you'll ensure smooth administrative workflows, provide support to our provider(s) and team members, and cultivate a positive and efficient environment for both patients and the team.

Schedule: Full Time, Monday-Thursday 8am - 5pm, occasional half day on Fridays. No weekends or evenings.

Responsibilities:

Handles patient concerns and resolve issues in a professional, timely manner
Assesses current bottlenecks in the patient journey; provides actionable improvement plans and ensures process completion
Trained and proficient in all aspects of the front desk responsibilities and able to perform them on a daily basis
Manages accurate dental benefits and claim processing (including verification, payments and patient accounts).
Explains treatment plans and payment plans to patients
Provides availability when the clinic is open and is able to observe all teammates in real-time while being present in all areas of the facility throughout the day
Improves daily productivity through a reduction in patient intake/scheduling errors while actively monitoring provider schedules to avoid same day canceled appointments, unnecessary gaps
Leads a team of non-clinical (front desk) and clinical (assistants) teammates by hiring, training, mentoring, and providing accountability to all performance concerns in a timely manner
Manages team schedules for front desk and dental assistants.
Performs payroll duties and teammate reviews as directed
Creates and manages administrative reports relating to financial health of facility for review with doctors and the leadership team
Manages complete operation and performance of the clinic: adheres to a budget, forecasts expenses, manages vendor relationships, order supplies, and monitors compliance.
Coordinates facility management as related to repairs, maintenance, vendor relationships.
Ensures OSHA/HIPAA compliance of the team and facility.

Qualifications:

Requirements

High school diploma or equivalent
2+ years of experience managing a dental practice
2+ years of experience in supervising and leading a team

Preferred Skills

Knowledge of dental practice and procedures preferred
Strong leadership and team management abilities
Experience with dental practice management software
Proficiency with computers, including Microsoft Office applications
Thorough understanding of dental billing, insurance claims, patient scheduling and treatment planning
Knowledge of OSHA and HIPAA regulations

We Offer

Competitive Compensation
Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $60,000 - $65,000/annually based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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Minnesota Periodontal Associates

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