Job description:

About Us

Mitten Kids Dentistry & Orthodontics aims to provide the highest level of pediatric dental care for kids of all ages-whatever their needs-in a fun, positive and safe environment.
At Mitten Kids we view our team as an extension of our families. Each team member brings something unique and valuable to our practice.
The Treatment Coordinator is a key leader in the patient journey at Mitten Kids Dentistry. This role goes far beyond scheduling- it is centered on building trust, educating families, and guiding them confidently through their child’s treatment plan. As a Treatment Coordinator, you serve as the bridge between our clinical team and our families. You ensure parents fully understand recommended treatment, financial options, insurance benefits, and next steps. Your ability to communicate clearly, compassionately, and confidently is essential to helping families move forward with care.
Competative pay based on experience.

Mitten Kids Dentistry’s Core Values

At MKDO, our core values aren’t just words on a wall- they shape how we show up for each other every single day. They guide how we communicate, how we solve problems, how we lead, and how we care for our families and our teammates.

We are intentional about protecting a culture where people feel supported, challenged, respected, and proud of the work they do.

We live out our core values in everything we do:

Good Vibes, Great Attitude
Expect Excellence
Team First
Do the Right Thing
Open and Honest

These values influence how we handle tough conversations, celebrate wins, support growth, and hold each other accountable.

Everyone at MKDO shares these values — and so will the next team member we welcome onto our team.

A Day in the Life of a Dental Hygienist at Mitten Kids Dentistry

On any given day at Mitten Kids you can expect to encounter the following:

Arriving at 7:30-7:40 am to be ready to go at 7:50 am for our morning huddle with the team.
Patient care begins at 8:00 am.
Complete patient chart reviews to identify any pre-existing treatment needs or concerns.
Complete dental hygiene instructions educating parents and patients on oral hygiene, dietary instructions, and other oral health topics.
Scale, polish, and apply fluoride to patient's teeth.
Process digital x rays.
Record evaluation of periodontal conditions, occlusal relations and extent of prophylaxis on dental chart to ensure a complete diagnosis and proper treatment plan by the dentist.
Update patient's medical history if necessary.
Inspect patient's oral cavity and chart lesions, existing restorations and missing teeth.
Evaluate gingival health and health of all oral tissues.
Educate patient's or parents of patients on the importance of preventive care, the disease process and the role of bacteria; provide appropriate educational literature and instruction on home care.
Apply pit and fissure sealants and or silver diamide fluoride.
Assist doctor during the clinical examinations and record findings and recommendations.
Complete clinical notes and bill out treatment using Open Dental practice management software.
Prepare hygiene operatories including, but not limited to, set-up, decontamination, sterilizing and sharpening all instruments, cleaning handpieces and room, restocking supplies.
Provide excellent customer service support to patients by escorting them to and from the hygiene area.
Coordinating with the administrative team to schedule patient's next treatment appointment.
Perform other office duties when not seeing a patient, as to include, but not limited to, cleaning dental hygiene equipment and hygiene area, stocking shelves and cabinets with supplies.
Patient care is usually complete by 3:00pm allowing you to complete your clinical notes for the day, as well as future chart reviews, and be done by 3:30!

This Role is for you if …

You love working in a fun, family oriented, fast paced, team environment.
You thrive when you are challenged.
You enjoy direct and open communication.
You love working with children.
You can’t live without checklists or manuals :)
You absolutely love working with other caring, friendly and hard working individuals.
You are comfortable having conversations with a parent and fielding questions about their dental appointment.
You have exceptional communication skills and the ability to explain difficult things at a child-like level.
You have a strong organizational skills.
You demonstrate a positive attitude, self-motivation, organization and resourcefulness.
You accomplish tasks and projects in a timely manner that allows you to assist in day-to-day operations.
You are technological savvy.
You are driven by creating a lasting, positive impact on children and their parents.
You are looking for a position 4 days per week. (Possible potential for 3 days per week). This will be primarily at our Grand Rapids office.

This Role is not for you if …

You have difficulty explaining the value and benefit of proper dental care.
You are looking for a job and not a career.
You are unable to work in a sometimes stressful, fast paced environment.
You are unable to multitask, prioritize or plan ahead.
You are motivated by individual accolades rather than team success.
You have a negative attitude or are a “glass half empty” person.

What Winning Looks Like

We support you in winning by providing you with appropriate hands on training.
Providing a detailed office manual with step by step guidelines of our procedures.
Participating in the monthly hygiene bonus program.
Competitive pay and benefit package.
Being transparent in our expectations and providing you with all the tools that will help you to be successful.

Deal Breakers

Negativity
Unwillingness to ask for help or help others
Poor attendance

What’s Next?

Still want to join our team? Great! If you would enjoy working with driven team members and are looking to make a difference in the community, apply today! Please send your resume and a brief paragraph about why you would be a great fit. We take culture very seriously, and because of that, when it’s right, it’s right. If after reading the full job description you are thinking, “this sounds PERFECT for me”, then we want to get to know you. When you join the team here at Mitten Kids Dentistry you can expect everyday to be a fun adventure that you get to experience with a driven group of really cool people. Smile, adventure awaits!

If we think you’re a great fit we will reach out to you within a week to set up a virtual interview.

Job Type: Part-time

Expected hours: 24.0 – 30.0 per week

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement

Medical Specialty:

Pediatrics

Application Question(s):

Please list 2 dates/times that you would be available for a phone interview.

License/Certification:

Registered Dental Hygienist license (Required)

Work Location: In person

Mitten Kids Dentistry

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