Position Title: Clinical Team Lead

Reports To: Practice Manager and Owner Doctor

Supervises: Dental Assistants, Sterilization Techs, and other clinical support staff

Position Summary:The Clinical Team Lead will be based in the Greensburg MDA location and is responsible for overseeing the day-to-day operations of the clinical team, ensuring high standards of patient care, clinical efficiency, and compliance with regulatory requirements. This role serves as a bridge between the clinical staff, the administrative team, and the doctors, supporting both operational excellence and team development.

Key Responsibilities:

Leadership & Team Management

· Serve as the primary point of contact for the clinical team.

· Works directly with C-level team creating training protocols in all clinical aspects of the clinical team members roles.

· Support onboarding, training, and mentoring dental assistants and other clinical staff.

· Maintains team member files with clinical documentation. Ensures all license requirements are up to date.

· Provide regular feedback, coaching, and support to team members to promote professional growth.

· Works in conjunction with the OM completing team scorecards and addresses any performance issues.

· Develops and manages scheduling clinical staff to ensure proper coverage and productivity (including any last-minute changes, call offs). Work with OM to adapt team and/or patient schedule as necessary through changing conditions.

· Fosters a positive and collaborative team environment, promoting teamwork and communication.

Clinical Operations

· Ensure all treatment rooms are properly stocked, organized, and ready for patient care.

· Oversee sterilization protocols and ensure OSHA, CDC, and infection control compliance.

· Maintain and monitor clinical equipment, arranging service or repairs as needed.

· Collaborate with the administrative team to improve workflow and patient scheduling.

· Oversee dental office supplies, ordering supplies as needed.

· Ensure that emergency kits and first aid supplies are stocked properly and up to date.

· Communicate with OM regarding any facilities-related issues, with specific attention paid to the clinical space.

Patient Care & Experience

· Support an exceptional patient experience by ensuring the clinical team operates efficiently and compassionately.

· Assist with patient care as needed, including chairside assisting during procedures.

· Handle patient concerns related to clinical care professionally and in coordination with the doctors.

Compliance & Safety

· Maintain and enforce protocols related to OSHA, HIPAA, infection control, and clinical documentation.

· Lead or assist with clinical audits and compliance checklists.

Communication

· Act as a liaison between clinical staff and doctors to ensure clarity in communication, delegation, and expectations.

· Participate in leadership meetings and contribute to the development of practice policies and improvement initiatives.

· Lead clinical team meetings and huddles to align staff on goals, priorities, and feedback.

Qualifications:

· Certified Dental Assistant (CDA) or Expanded Functions Dental Assistant (EFDA) preferred

· Minimum of 3 years of clinical dental experience; leadership experience is a plus

· Strong organizational, communication, and interpersonal skills

· Demonstrated ability to lead a team and handle conflict resolution

· Knowledge of dental software and digital

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off

Schedule:

Monday to Friday
On call

Work Location: In person

Modern Dental Associates

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Clinical Team Lead