Well-established private Santa Monica dental office seeking a dental receptionist for a part-time position working Tuesdays, Wednesdays and Thursdays. At least 3 years of dental experience required. Our office has been providing general, cosmetic and pediatric dentistry in Santa Monica for the past 50 years. Please submit your resume if you are interested in joining our team.

Overview
Join our dynamic dental practice as a Dental Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will manage appointment scheduling, handle patient inquiries, verify insurance coverage, and ensure smooth administrative operations. Your proactive approach and excellent communication skills will help foster a friendly, efficient environment where patients feel cared for and valued. This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare setting while making a meaningful difference in patients’ oral health journeys.

Duties

Greet patients warmly and provide exceptional front desk customer service
Schedule, reschedule, and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft
Verify insurance benefits and eligibility using systems like Epic, Meditech, or Athenahealth; process insurance claims accurately
Manage patient check-in and check-out procedures, including collecting co-pays and updating medical records
Maintain accurate documentation review of patient records, treatment plans, and billing information
Handle multi-line phone systems with professionalism, ensuring prompt response to inquiries and appointment requests
Assist with medical collection processes, billing procedures, and coding tasks including CPT, ICD-9/10 coding for dental procedures
Organize filing systems for dental records and ensure compliance with HIPAA regulations for health information management
Support clinic operations by coordinating medical scheduling, verifying insurance coverage, and managing patient intake forms

Requirements

Proven experience in a dental or medical office environment with strong clerical skills
Knowledge of dental terminology, medical terminology, ICD coding, CPT coding, and health information management systems
Familiarity with dental practice management software such as Dentrix or Eaglesoft; experience with EMR (Electronic Medical Records) systems like Epic or Meditech is highly desirable
Ability to navigate insurance verification platforms such as Athenahealth or eClinicalWorks efficiently
Excellent phone etiquette, typing skills (including 10-key), and proficiency in Microsoft Office applications
Strong organizational skills with attention to detail in documentation review and filing processes
Bilingual abilities are a plus to serve diverse patient populations effectively
Prior clinic experience or hospital experience is advantageous but not required; training will be provided for the right candidate
Knowledge of HIPAA compliance standards and medical billing practices is essential
Demonstrated ability to provide outstanding patient service while managing multiple priorities in a fast-paced environment

This role is perfect for motivated individuals eager to grow their career in healthcare administration. We value professionalism, enthusiasm, and a commitment to delivering exceptional care. Join us today to be part of a supportive team dedicated to improving patients’ health outcomes through excellent service!

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
401(k) matching
Paid time off

Work Location: In person

Morshed Dentistry

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Dental Receptionist