At Morton Dental Group, we do dentistry differently.

We are building a premier, relationship-driven dental organization focused on exceptional patient experiences, operational excellence, professionalism, leadership, and long-term success for our team. Our vision is to raise the standard for private practice dentistry across Middle Tennessee by creating an environment where both patients and team members genuinely thrive.

Joining Morton Dental Group is not equivalent to “just taking a job.” We are intentionally building an elite, growth-minded team of professionals who care deeply about patient care, teamwork, accountability, leadership, and operational excellence.

Our offices are modern, high-tech, fast-paced, and designed not only for excellent patient experiences, but also to help our team succeed operationally and professionally every day.

You know how to keep a dental office running smoothly…

Now you're ready for a role where your leadership, business acumen, operational mindset, and ability to develop high-performing teams truly make an impact.

At Morton Dental Group, we believe great Office Managers do more than manage schedules and solve daily problems. They create accountability, drive growth, develop people, improve systems, elevate patient experiences, and help build exceptional practices.

If you're a proactive leader who thrives in fast-paced environments, enjoys coaching teams, understands practice performance metrics, and takes ownership of office success, we'd love to meet you.

Why You'll Love Working With Us

Modern, updated offices with advanced dental technology and digital workflows
A fast-paced, growth-focused environment where your leadership directly impacts office success
Strong leadership that values accountability, professionalism, teamwork, and operational excellence
Consistent schedules with no nights or weekends
A positive, team-oriented culture that does not tolerate drama, negativity, or workplace politics
Leadership that values initiative, ownership, problem-solving, and continuous improvement
Opportunities to influence office systems, workflows, team development, and practice growth
A company committed to internal growth and leadership development
A workplace where high performers are trusted, supported, and empowered to lead

What You'll Do

Operational Leadership Responsibilities

Lead daily office operations to ensure an efficient, organized, and productive patient experience
Monitor schedule productivity, patient flow, treatment opportunities, and operational performance
Facilitate Morning Huddle and align team priorities for the day
Ensure all departments operate consistently with company standards, systems, and expectations
Manage daily, weekly, monthly, quarterly, and annual operational accountability processes
Monitor office KPI performance and identify trends, opportunities, and operational concerns
Identify workflow inefficiencies, operational bottlenecks, and broken systems proactively
Lead implementation of new systems, processes, and office initiatives
Partner with Regional Leadership to execute growth strategies and action plans
Support office profitability, operational consistency, and long-term practice growth
Maintain strong communication and collaboration between Dentists, Hygienists, Dental Assistants, Treatment Coordinators, and Patient Care Coordinators

Revenue Cycle & Financial Responsibilities

Maintain accountability for office collections performance and revenue cycle execution
Support achievement of company collection standards and financial goals
Monitor Accounts Receivable and ensure timely follow-up on outstanding balances
Resolve patient billing concerns professionally and efficiently
Ensure insurance eligibility, treatment estimates, and financial arrangements are completed accurately
Monitor insurance payment posting, adjustments, and financial accuracy
Ensure daily deposits are balanced and submitted properly
Support treatment acceptance through strong patient financial communication processes
Monitor treatment presentation and acceptance trends
Identify opportunities to improve office financial performance and operational efficiency
Maintain awareness of key business metrics and office performance indicators

Team Leadership & Development Responsibilities

Lead by example in professionalism, accountability, communication, and patient experience
Coach, mentor, and develop office team members
Support onboarding, training, and ongoing employee development initiatives
Address performance concerns promptly, professionally, and consistently
Help create clear expectations and accountability throughout the office
Foster a positive, growth-focused, solution-oriented culture
Encourage teamwork, collaboration, professionalism, and operational ownership
Support leadership development within the office
Participate actively in leadership meetings and organizational initiatives
Help build and maintain a high-performing team environment

Patient Experience Responsibilities

Ensure exceptional patient experiences throughout all aspects of office operations
Address patient concerns, complaints, and escalations professionally and efficiently
Support patient retention and long-term patient relationships
Ensure office presentation, communication, and workflow reflect company standards
Maintain a welcoming, organized, and patient-focused environment
Help create an experience that builds trust, confidence, and loyalty among patients

Who We're Looking For

We are looking for a highly organized, emotionally mature, business-minded leader who understands that successful dental practices require strong operations, strong people, and strong accountability.

The ideal candidate:

Thrives in fast-paced environments
Leads confidently while maintaining professionalism and emotional intelligence
Holds themselves and others accountable respectfully and consistently
Understands practice performance metrics and business operations
Communicates effectively with clinical and administrative teams
Solves problems proactively rather than reacting to them
Maintains composure during stressful situations
Values teamwork, accountability, professionalism, and continuous improvement
Takes ownership of office success and team development
Wants to help build something larger than themselves

Required Qualifications

Prior management, leadership, or supervisory experience
Previous experience in a dental, healthcare, or service-based environment
Strong leadership and team development skills
Strong communication and conflict resolution abilities
Strong organizational and time management skills
Experience managing multiple priorities in a fast-paced environment
Strong problem-solving and decision-making abilities
Reliable attendance and punctuality
Professional appearance and demeanor
High level of accountability, professionalism, and operational awareness

Preferred Qualifications

Previous Dental Office Manager experience
Multi-provider dental office experience
Experience managing office KPI performance and accountability
Experience with dental insurance, billing, collections, and revenue cycle management
Experience with treatment acceptance processes
Experience leading operational improvement initiatives
Experience with dental practice management software such as CareStack
Experience managing larger teams or high-volume practices

What Success Looks Like in This Role

Successful Office Managers at Morton Dental Group:

Maintain organized, efficient, and productive office operations
Create strong accountability and operational consistency throughout the team
Support strong collections, production, and treatment acceptance performance
Lead calmly and professionally during stressful situations
Identify operational problems proactively before they become larger issues
Support positive patient experiences and long-term patient trust
Develop strong team members and future leaders
Maintain professionalism and accountability across the office
Contribute positively to office culture, morale, and growth
Take ownership of office performance and operational excellence

Compensation & Benefits

Competitive salary based on experience, leadership ability, and operational expertise
Performance and growth opportunities
Paid Time Off (PTO)
Paid Holidays
Health, Vision, and Life Insurance
Employee Dental Benefits
Leadership Development Opportunities
Consistent full-time schedule

Schedule

Current office hours:

Monday – Friday
6:30 AM – 4:00 PM

Office Managers are expected to consistently arrive on time, prepared to lead Morning Huddle, support the team, and drive daily operational success.

Join Our Team

If you're looking for a leadership-focused environment where professionalism, accountability, operational excellence, team development, and patient care truly matter, we encourage you to apply.

We are not simply hiring managers—we are building a team of leaders who take ownership of results, develop exceptional teams, drive growth, create accountability, and help deliver outstanding patient experiences every day.

The pay range for this role is:
60,000 - 65,000 USD per year(Lawrenceburg)

Morton Dental Group

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