Join MyCHN as a Dental Office Manager

At MyCHN (My Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value.

Why You’ll Love Working Here

Mission-driven, community-focused organization
Supportive, team-based culture
Opportunities for career growth and development
The chance to make a real impact in underserved communities

What You’ll Do & Bring

As a Dental Office Manager, you’ll lead front office operations for dental services, ensuring exceptional patient experience, strong schedules, and efficient clinic performance.

Key Responsibilities:

Oversee daily front desk operations and supervise Dental Patient Service Specialists (DPSS)
Optimize provider schedules, patient flow, and appointment confirmation processes
Monitor and achieve KPIs including production, collections, patient experience, and schedule utilization
Ensure accurate registration, insurance verification, referrals, and payment processing
Verify treatment plans, consents, and lab cases are completed and documented timely
Manage scheduling to reduce no-shows and improve patient retention
Train, coach, and mentor front office staff while providing performance feedback
Resolve escalated patient concerns and ensure service excellence
Collaborate across departments to support whole-person care and service integration
Ensure compliance with HIPAA, OSHA, and organizational policies
Maintain office operations including supplies, cleanliness, and overall clinic presentation
Drive continuous improvement initiatives to enhance access, efficiency, and patient satisfaction

What You Bring:

High school diploma or GED
2+ years of front office experience in a dental setting (management experience preferred)
Strong knowledge of dental terminology, insurance, and scheduling workflows
Proven leadership, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong communication skills with a patient-first mindset
Commitment to quality care, accountability, and service excellence
Preferred: Bilingual in Spanish

Ready to Make a Difference?

Join a compassionate, fast-paced team where your leadership and impact truly matter.

Apply today and grow your career with MyCHN.

MyCHN

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Dental Office Manager