Job Summary
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team! In this pivotal role, you will serve as the bridge between patients and the clinical team, ensuring seamless communication, accurate documentation, and efficient management of treatment plans. Your enthusiasm and organizational skills will help foster a positive patient experience while supporting the administrative operations of our dental practice. This is an exciting opportunity for someone passionate about dental care and exceptional patient service to thrive in a fast-paced, friendly environment.

Duties

Coordinate patient appointments, treatment plans, and follow-up care to ensure smooth workflow and patient satisfaction
Verify insurance benefits, perform insurance eligibility checks, and handle insurance authorizations using Dentrix.
Review and update medical records and dental charts accurately
Communicate effectively with patients regarding treatment options, financial arrangements, and insurance coverage using excellent phone etiquette
Ensure compliance with HIPAA regulations by maintaining confidentiality of patient information and reviewing documentation for accuracy
Utilize computer skills to navigate multi-line phone systems, Microsoft Office applications, and dental practice management software efficiently
Support front desk operations by handling patient intake, scheduling appointments
Conduct insurance verification procedures, review documentation for accuracy, and assist with medical administrative support tasks as needed
Maintain a welcoming office environment by providing exceptional customer service to patients and visitors

Experience

Proven experience in a dental office or clinic setting with a strong understanding of dental terminology and medical billing practices
Familiarity with Dentrix is highly preferred
Experience with insurance verification processes
Excellent communication skills with the ability to provide outstanding patient service in a bilingual capacity is a plus
Demonstrated ability to handle sensitive information in compliance with HIPAA regulations while maintaining professionalism at all times
Prior clinic or medical office experience involving health information management or medical administrative support is desirable
Proficiency in Microsoft Office Suite (Word, Excel) along with familiarity with dental practice management software such as Dentrix or Eaglesoft is essential

Join us in delivering exceptional dental care while supporting our patients through compassionate service and efficient administrative processes. We value energetic professionals eager to make a difference in our patients’ lives!

Pay: $22.00 - $29.00 per hour

Benefits:

Paid time off

Work Location: In person

Neibaur Dental

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Dental Treatment Coordinator