Overview
Join a dynamic healthcare team as a Dental Front Desk Specialist, where your energetic approach and exceptional organizational skills will be the first point of contact for patients. In this vital role, you will manage patient intake, coordinate appointments, verify insurance coverage, and ensure smooth administrative operations within a busy dental. Your enthusiasm and attention to detail will help create a welcoming environment while supporting the clinical team with accurate documentation and efficient office management. This paid position offers an exciting opportunity to grow your career in dental administration while making a positive impact on patient experiences.

Responsibilities

Greet patients warmly and professionally, ensuring a positive first impression
Schedule appointments efficiently using OpenDental
Verify insurance benefits and eligibility
Collect payments and perform collections accurately while maintaining HIPAA compliance
Manage patient records and documentation review with precision, including medical history updates and treatment plans
Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately
Handle intake procedures for new patients, including data entry and insurance verification

Requirements

Proven experience in a dental office
Strong knowledge of dental terminology
Familiarity with OpenDental preferred but not required
Ability to handle medical administrative support tasks efficiently while maintaining confidentiality under HIPAA guidelines
Excellent customer service skills combined with professional phone etiquette and clear communication abilities
Proficient computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing)

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Free parking
Paid time off

Application Question(s):

Do you have dental experience?

Work Location: In person

Nesloney Dental Studio

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Dental Front Desk