Description:

We are seeking an Office Manager to join our growing team in West Denver! We are looking for an individual who embodies compassion and reliability, with a minimum of three years of experience in dental office management. This is a full-time position with weekly hours Monday-Thursday, with 2-3 Fridays each quarter. In addition to a competitive compensation package, we offer comprehensive benefits. Our team is expanding to better serve our valued patients. If you are interested in this opportunity, we look forward to hearing from you.

We offer benefits to all full-time team members after the intro period, including:

Medical insurance
Dental benefits
Voluntary life, vision, and disability insurance
401k with company match
Paid time off and sick leave
Holiday pay
Bonus opportunities!

Responsibilities

Appointment coordination for doctors and hygienists with an emphasis on productive booking
Treatment planning, consulting, and case presentation, including continuity and follow-up
A strong grasp of general dental procedures and coding
Efficiently manage accounts receivable, including collections at time of service and balance billing, and closely monitor and reconcile insurance and patient aging reports
Proper reporting, including day sheets, month-end, and practice analysis reports
Ability to coordinate insurance benefits and effectively calculate treatment estimates
Patient communication, treatment coordination, insurance verification, and unscheduled treatment follow-up
Ensure proper deposits and same-day collections
Successfully communicate with the team via morning huddles, patient routing slips, and monthly team meetings to ensure the practice is meeting production goals
Extensive knowledge of PPO insurance programs
Strong understanding and implementation of dental protocols and policies
Reduce overhead and maintain solid budgetary parameters
Ensure HIPAA & OSHA compliance within the practice

Requirements:

Qualifications

Able to foster a warm and welcoming environment for staff and patients alike
Understanding of dental insurance, CDT coding, and billing
Ability to assess challenges and make astute suggestions to produce positive growth
Strong organizational and time-management skills - efficiency is a key quality in an office manager
Ability to manage ARs and outstanding claims
Meeting practice goals and metrics
Strong emphasis on synergistic teamwork, quality clinical treatment, and exceptional patient care
Exceptional verbal and written communication skills
Honest, reliable, compassionate, and assertive
Dentrix and CareStack experience preferred, but not required

Compensation

$28-32 hourly BOE

About New Day Dentistry

Since the opening of our very first private practice in 2007, New Day Dentistry has enjoyed the reputation of offering quality dental treatment and compassionate care to our patients at an affordable cost.

New Day Dentistry is owned and operated by Dr. Jamie Suman and Dr. Jeremy Zeigler, who practice in their own locations in Northglenn and Lakewood respectively. We are a small Dental Services Organization whose philosophy of care centers around community, integrity, and transparency.

We employ qualified, friendly, and dedicated professionals to care for our patients and support our dentists. We offer competitive wages and benefits, including health insurance, retirement, and paid leave. We foster a safe and professional environment for our teams and recognize the value of each individual.

New Day Dentistry PLLC

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Dental Office Manager