We are a growing dental service organization (DSO) that supports several dozen partner locations across the country. Our goal is to help you grow and positively impact lives by improving the smiles, confidence, and overall health of our guests.
The Dental Insurance Coordinator is partnered with the providers and the Practice Manager to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations.
Dental/Ortho Insurance Coordinator is responsible for proactive management of the insurance authorization process. Supports providers by managing insurance pre-authorizations (initial/ongoing) process. Assists patients with the financial and authorization issues related to their care. Serves as a resource for insurance/authorization process for patients and providers and support staff. Assists with special projects as requested.

Assist with billing and patient treatment plans
Establish and verify insurance procedures with staff
Add new PPO contracts, verify what schedule, and attach accordingly
Track when each network is to be renegotiated and inquire as to progress
Provide data to determine effectivity of a network
Notify all insurance companies and complete all necessary paperwork when doctors change locations
Liaison between insurance payors and dental offices
Verify information received from the practice is correct
Enter all contracted fees, patient copay tables, percentages, maximum's, deductibles, frequencies, and age limits
Implement electronic claims submission with all payors
Help support team members questions pertaining to insurance benefits
Assist in the training of team members; create tools and training documents for the practice
Communicate with doctors and managers pertaining to needed in system
Manage any ADA codes that should be considered to be added/deleted
Perform basic computer functions
Act in a professional manner
Other duties as assigned

Qualifications:

Familiarity with insurance claim processing and patient communications
Experience implementing and maintaining computerized systems and processes preferred
Demonstrate and promote superior customer service skills
Basic knowledge of dental terminology
Ability to multi-task
Comply with protocols and standards
Support corporate vision and strategy
Act with the patient in mind
Excellent patient/staff rapport

Job Types: Full-time, Part-time

Benefits:

Competitive Compensation
401(k)
Dental, Medical, Vision insurance
Health Saving account
Paid time off Holidays paid

Schedule:

8-hour shift
Day shift
Monday to Friday

Summary -
Dental Insurance Coordinator must have an in-depth understanding of all patients’ insurances. Demonstrate ability to work independently with limited supervision, to resolve issues and attention to detail. Reliable/dependable work history with proven abilities of initiative, and proactive solving. Excellent and effective interpersonal and communication skills. Exceptional organizational skills, flexibility to manage multiple tasks and ability to prioritize large workload. Minimum of two to four years of insurance experience preferred.

Oak Dental Partners

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Dental Insurance Specialist