Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in medical terminology and experience with electronic health record (EHR) systems. The Front Desk Receptionist will play a crucial role in ensuring smooth operations within our medical office or clinic.

Responsibilities

Greet patients and visitors warmly, ensuring a positive first impression.
Manage multi-line phone systems, handling incoming calls with professionalism and courtesy.
Schedule patient appointments efficiently using Dentrix
Verify insurance information and perform insurance verification for patient eligibility.
Maintain accurate medical records and documentation in compliance with HIPAA regulations
Review care plans and ensure all necessary documentation is complete
Handle patient inquiries regarding services, procedures, and health information management.
Collaborate with clinical staff to ensure seamless patient flow and service delivery.

Qualifications

Previous experience as a Dental receptionist or in a similar front desk role within a dental office is requires.
Strong understanding of Dental terminology, documentation review, and care plans.
Excellent customer service skills with a focus on patient satisfaction.
Proficient computer skills including typing speed and accuracy.
Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
Knowledge of health information management practices and compliance standards. Join us in providing outstanding care to our patients while ensuring efficient office operations. We look forward to welcoming a new member to our team who shares our commitment to excellence in patient service.

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 32 per week

Benefits:

Dental insurance
Health insurance

Ability to Commute:

Los Gatos, CA 95030 (Required)

Ability to Relocate:

Los Gatos, CA 95030: Relocate before starting work (Required)

Work Location: In person

orchid dental care

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