Job Description

We are hiring a Clinical Lead to take ownership of our clinical operations and elevate our team to the next level. Our modern orthodontic clinic has two locations in Sammamish and Bellevue. You will lead a team of 5 clinical assistants. We specialize in creating beautiful smiles, connecting with people, and serving our community. If you're a seasoned orthodontic assistant ready to step into a leadership role and shape how a high-performing clinical team operates — come join us.

Position Summary

The Clinical Lead is the backbone of daily clinical operations at PORTH. This person works directly with the orthodontist (Dr. Rooz Khosravi) to ensure exceptional patient care, manage clinical workflow, train and mentor assistants, and maintain the standards that define our clinic.

This is not just a senior assistant role — it's a leadership position. You will be responsible for the performance, growth, and morale of the clinical team. You'll set the tone on the floor, resolve issues in real time, and serve as the bridge between the doctor and the rest of the team.

This position is full-time, requiring 35-40 hours per week. The schedule includes some evening hours Tuesday through Friday, and two partial Saturdays per month. Compensation is based on experience and leadership capability. The clinic schedule is determined annually.

Who Should NOT Apply

This job is not for someone who has to commute more than 60 mins to both clinics (Sammamish or Bellevue).
This job is not for someone who avoids difficult conversations or conflict resolution.
This job is not for someone who prefers to follow rather than lead.
This job is not for someone who struggles working with people of different personalities, backgrounds, and communication styles.
This job is not for someone who can't stay calm and decisive under pressure.
This job is not for someone who views leadership as a title rather than a responsibility.
This job is not for someone uncomfortable giving and receiving direct feedback.
This job is not for someone who can't catch up with a high-paced training program.
This job is not for someone uncomfortable with technology and digital workflows.
This job is not for someone who lacks empathy and compassion — for patients and for the team.
This job is not for someone who cannot meet strict deadlines or hold others accountable to them.
This job is not for someone who is not driven to push the boundaries.
This job is not for someone looking for a part-time or 9-5 job.

Primary Responsibilities

Lead daily clinical operations across both locations, ensuring smooth patient flow, quality standards, and team coordination. You are the person the team looks to when things get busy or complex.
Train, mentor, and develop clinical assistants. Onboard new hires, run skill-building sessions, and provide ongoing coaching. You'll help build the next generation of assistants at PORTH.
Assist with direct patient care alongside the orthodontist — including chairside assisting, intraoral scanning, radiographic and photographic imaging, and appliance management.
Manage clinical workflow and protocols. Own the systems that keep the clinic running — sterilization protocols, instrument management, supply ordering, equipment maintenance, and compliance with OSHA and WISHA standards.
Navigate complex situations with confidence. Whether it's a patient concern, a scheduling conflict, a team disagreement, or an equipment issue — you handle it. You de-escalate, problem-solve, and keep things moving.
Serve as the communication bridge between Dr. Khosravi and the clinical team. Translate the doctor's vision into daily execution. Surface team concerns upward. Ensure alignment across both locations.
Champion the culture. You set the emotional tone on the clinic floor. You model professionalism, positivity, accountability, and patient-first thinking — every single day.

Our clinic primarily provides personalized digital orthodontic care driven by highest technoloy.

Additional leadership training and advanced clinical skills development will be provided to the right candidate.

Benefits

The following benefits are provided, subject to employment history:

Stipend for medical, dental, and vision health insurance
Treatment discounts
Paid time off
Leadership development and management training program
Professional and personal development training, including continuing education courses and workshops
Flexible schedule on non-patient days
Clear pathway to clinic management responsibilities

Indeed Benefits Tags: 401(k), Dental insurance, Flexible schedule, Health insurance, On-the-job training, Opportunities for advancement, Paid sick time, Paid time off, Paid training, Professional development assistance, Uniform allowance, Wellness program

Education & Experience

Required:

High school diploma
Minimum of five (5) years of dental assisting experience, with at least three (3) years in orthodontics
Active Washington State dental assistant registration
Demonstrated leadership experience — formal or informal (e.g., lead assistant, training coordinator, shift lead, team captain)

Preferred:

Experience managing or mentoring a team of 3+ clinical staff
Familiarity with practice management software

Other Requirements:

References and a clear background check are required
Must be available for evening hours and partial Saturdays

Skills & Abilities

Leadership: Ability to lead by example, hold the team accountable, and create an environment where people want to do their best work. Comfortable making decisions, giving direct feedback, and navigating interpersonal dynamics across diverse personality types. A strong inner drive to lead — not just manage.

Interpersonal: Maintaining effective rapport with patients, parents, doctors, other team members, and members of the community. A consistently professional demeanor, particularly in challenging situations. Able to mediate conflict and bring people together.

Verbal: Exceptional communication skills — clear, direct, and empathetic. Able to communicate effectively with patients and parents in person, over the phone, and in writing. Able to translate between the doctor's clinical direction and the team's daily execution.

Problem-Solving: Calm under pressure. Able to assess complex situations quickly, make sound decisions, and execute — whether it's a clinical issue, a patient concern, or a team conflict.

Computer: Proficiency with data entry, patient tracking, imaging software, and digital orthodontic workflows. Comfortable learning new technology quickly.

Organizational: Excellent organizational skills with a demonstrated ability to manage multiple priorities, meet deadlines, and keep systems running across two locations.

Why Join Our Team

At our boutique orthodontic clinic in Sammamish and Bellevue, we don't just straighten teeth — we build confidence, create joy, and change lives. Every smile we perfect represents a person who will laugh more freely, connect more confidently, and face the world with newfound self-assurance.

Why This Role Matters

The Clinical Lead is the one of important hires we make. You're the person who turns the doctor's vision into reality on the clinic floor — every day, every patient, every interaction. You don't just run the clinical side; you define the standard. The team follows your lead, and patients feel it in every appointment.

What Makes Us Different

Personalized orthodontics experience driven by technology to exceed your expectations (our guiding principle)
Cutting-edge digital orthodontics including 3D printing and advanced imaging
A genuine investment in your leadership growth — we will provide structured leadership training, management coaching, and a clear development path
Work directly alongside the founding orthodontist in a clinic that's building something special
Small, tight-knit team where your impact is visible and valued every day

Your Impact

You'll shape how the clinical team operates, how patients experience care, and how PORTH grows. From onboarding new assistants to managing complex patient situations to maintaining the energy and standards that make our clinic unique — you'll be at the center of it all. This is a role for someone who wants to build something, not just show up.

What We Look For

We seek a leader with a positive attitude, hunger to grow, strong work ethic, exceptional communication skills, and genuine passion for building relationships — with the team, with patients, and with the community. Someone who sees leadership not as a promotion but as a calling. Someone who naturally gravitates toward responsibility, who raises the bar for everyone around them, and who finds fulfillment in helping others succeed.

PORTH Story

PORTH (Personalized Orthodontics) is a boutique orthodontic clinic located in Sammamish and Bellevue, providing exceptional and unique care to patients of all ages. Founded and led by Dr. Rooz Khosravi, PORTH's mission is to provide personalized precision treatment based on patients' goals, as well as their timelines, budgets, and preferences for types of appliances.

Visit https://porth.io/ for more information.

Pay: $30.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Free parking
On-the-job training
Opportunities for advancement
Paid sick time
Professional development assistance
Uniform allowance
Wellness program

Work Location: In person

Orthodontic Practice

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