Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our independent periodontal practice. In this front-office role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. This position offers an exciting opportunity to be part of a dedicated team committed to delivering outstanding dental care and positive patient experiences.

Duties

Warmly and professionally greet patients and check them in and out of their appointments, creating a welcoming environment for all visitors
Schedule, confirm, and reschedule patient appointments using Dentrix dental practice management software
Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and effectively
Verify insurance coverage and perform insurance eligibility checks
Collect payments, process billing, and manage accounts receivable
Reconcile daily deposits
Manage emails
Import and export digital radiographs to other offices
Assist in transcribing and emailing letters to other offices
Review documentation for accuracy, including medical history forms, treatment plans, and insurance claims
Open and close the office for the day
Assist with administrative support tasks such as ordering office supplies, scheduling office maintenance tasks,

Qualifications

Previous experience working in a dental office or healthcare setting is preferred but we are willing to train the right candidate
Proficiency in dental practice management software such as Eaglesoft or Dentrix is a plus
Excellent computer skills including Microsoft Office Suite (Word, Excel)
Exceptional customer service skills with the ability to communicate effectively
Ability to handle medical scheduling, insurance verification, and documentation review accurately
Strong organizational skills with attention to detail in data entry, and office management tasks
Ability to maintain professionalism while managing multi-line phone systems and performing clerical duties efficiently

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
Health insurance
Paid time off

Work Location: In person

Periodontal Associates

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