Job Summary
We are seeking a dedicated and detail-oriented Dental Assistant with some Front Desk knowledge to join our dental practice. This role combines front desk administrative support with clinical assistance, ensuring smooth daily operations and excellent patient care. The ideal candidate will have strong computer skills, experience with EMR/EHR systems, and a solid understanding of dental terminology and office procedures. Bilingual abilities and clinic experience are highly valued to enhance patient interactions and support diverse patient needs.

Duties

Greet patients warmly and manage multi-line phone systems with professional phone etiquette
Schedule appointments, confirm bookings, and coordinate patient flow using dental office management software such as Eaglesoft
Verify insurance coverage and perform insurance verification processes efficiently
Collect payments, process medical billing, and handle financial transactions accurately
Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations
Assist the dental team during procedures by preparing instruments and assisting with clinical tasks as needed
Manage filing, scanning, and organizing medical records and dental charts
Support administrative tasks such as data entry, typing reports, and managing office supplies
Ensure compliance with all health information management protocols and maintain patient confidentiality at all times

Qualifications

Must be a Certified Dental Assistant (CDA)
Prior experience in a dental office environment is preferred
Proficiency with dental software such as Eaglesoft
Strong knowledge of dental terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing processes
Excellent computer skills including Microsoft Office (Word, Excel) and typing proficiency (10 key typing)
Ability to handle medical administrative support tasks efficiently while maintaining attention to detail
Knowledge of HIPAA regulations and health information management standards
Bilingual skills are highly desirable to serve a diverse patient population
Exceptional customer service skills with professional communication and phone etiquette
Strong organizational skills with the ability to multitask in a fast-paced environment

This position offers an opportunity to work in a supportive team environment where your skills contribute directly to patient care excellence. We value professionalism, reliability, and a compassionate approach to patient interactions.

Pay: From $20.00 per hour

Expected hours: 32.0 per week

Benefits:

Paid time off

Work Location: In person

Quincy Dental Care

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