Job description

Dental Receptionist - Endodontic Practice

Join the Rapha Endodontics Family!

At Rapha Endodontics, we are driven by a deep commitment to healing — not just through skill, but through mindful presence and meaningful connection. We’re looking for a Dental Office Receptionist who shares our heart for people and wants to grow with a team that sees the human in every interaction.

We are seeking a friendly, organized, and professional Dental Office Receptionist with a minimum of six months of prior experience working in a dental practice. The ideal candidate will be the welcoming face of our office—helping patients feel comfortable, ensuring efficient scheduling and billing, and supporting the clinical team in maintaining a smooth daily flow.

What You’ll Do

Greet and assist patients warmly as they arrive and depart from the office.
Manage a multi-line phone system—schedule, confirm, and reschedule appointments.
Verify dental insurance benefits, obtain pre-authorizations, and accurately input patient information into the practice management system.
Collect and process payments, co-pays, and account balances.
Communicate clearly with the dental team to ensure seamless coordination between the front and back office.
Maintain patient confidentiality and adhere to HIPAA and OSHA regulations.
Monitor daily schedules to optimize chair time and provider productivity.
Perform general administrative duties such as scanning, filing, and maintaining reception cleanliness.
Ensure patient comfort — guiding them with reassurance, warmth, and empathy
Assist with scheduling, patient calls, and cross-training as part of our collaborative team
Contribute creativity to practice marketing and community outreach with patients and referring offices

What We’re Looking For :

Minimum 6 months of dental office experience required. (Endodontic or specialty experience preferred.)
High school diploma or equivalent (required)
Strong communication and interpersonal skills.
Professional demeanor with a calm and compassionate approach to patients who may be anxious.
Excellent attention to detail and organizational ability.
Dependable, punctual, and able to multitask in a structured environment.
Commitment to maintaining our practice’s standard of excellence and patient-centered care.
Excellent communication, organization, and multitasking skills
Knowledge of TDO software is a plus

Why Rapha Endodontics?

A state-of-the-art specialty practice where excellence meets compassion
Opportunities for skill development in specialty care
Fun, collaborative events with patients and referring offices
Competitive compensation based on experience
Excellent benefit package including a monthly stipend

At Rapha Endodontics, mistakes are met with understanding, but growth is non-negotiable. We hold space and raise standards together.

Please send your resume along with a brief note on why you’d be excited to grow with Rapha Endodontics to office@raphaendodontics.com

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

Bereavement leave
Cell phone reimbursement
Continuing education credits
Employee discount
Opportunities for advancement
Paid sick time
Paid training
Professional development assistance
Uniform allowance

Work Location: In person

Rapha Endodontics

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Dental Office Receptionist- Endodontic Practice