Our well established intimate endodontic office in Union Square, San Francisco is seeking a Full time Front Desk Receptionist to join our team and support the back office and dentist.

Job requirements:

Must be fluent in English and familiar with computers. This job requires frequent moving around. We use TDO software - we will train as necessary. Medical and dental insurance understanding and experience is important.

Duties include but are not limited to answering the phone, scheduling patients, greeting patients, checking patients in and out, verifying insurance eligibility and submitting claims, scanning documents into charts and being a team player by helping back staff when in need. This role is a very important role within the practice to ensure safety, efficiency, positive communication, patient coordination scheduling and office flow. The candidate must have the willingness to learn and grow and be reliable and detail oriented.

Responsibilities include:

Entering/updating registration information, etc
Answering/triaging calls, taking detailed messages and following through to ensure communication with patient and doctor.
Managing the patient schedule, including confirming and moving patients
Strong written and oral communication skills
Maintain cleanliness standards and a clean environment in the front office to ensure the utmost patient experience, patient care, and safety.
Proficiency in computers
Scanning documents into charts
Verifying insurance eligibility and submitting claims
Providing detailed financial breakdowns for the patients (sending Pre-authorizations, pre-treatment estimates etc.)
Updating EMR

Training will be provided to ensure understanding and adaptation of position.

Experience:

Medical/Dental Admin Preferred

Benefits include:

PTO, Retirement and Health insurance

The candidate must have the willingness to learn and grow and be reliable and detail oriented. If you think you are a good fit, we would love to meet you.

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

Health insurance
Paid time off

Experience:

Customer service: 2 years (Preferred)
Computer skills: 1 year (Preferred)

Ability to Commute:

San Francisco, CA 94108 (Required)

Ability to Relocate:

San Francisco, CA 94108: Relocate before starting work (Required)

Work Location: In person

Ravi Koka DDS

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