The responsibilites below are an overview of the tasks needed to be completed for the office at the front desk. The candidate we are looking for will be responsible for a set of these tasks based on strengths. We are looking for a skilled, motivated, and experienced DENTAL office Front Desk Administrator to serve as our patient’s first point of contact and manage all aspects of their accommodation. Dental office Front Desk Administrator responsibilities include registering guests, managing the patient schedule, answering phones, and managing front office duties in an organized fashion. If you have a knack for customer service and work experience in the dental field, we’d like to meet you. Ultimately, you will help create a pleasant and memorable experience for our patients while working in a fun and family oriented environment!

Responsibilities

Welcome and greet patients
Perform all check-in and check-out tasks
Answer phones
Manage scheduling appointments via online, chat, and phone
Present treatment plans and payment options to patients
Follow up communication with patients who have not scheduled treatment
Manage office payment plans
Register patients collecting necessary information (contact details, medical histories, and necessary consent forms), and placing information in patient charts
Provide information about our dental practice and providers
Respond to patient complaints in a timely and professional manner
Obtain necessary patient information to verify insurance
Complete insurance verification and breakdowns
Complete billing, claims, and necessary follow ups to ensure insurance claims are paid.

Skills

Work experience in a dental Front Office setting required (2 years minimum).
Experience with Patterson Eaglesoft practice management system preferred.
Excellent customer service attitude
Excellent communication and organizational skills

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

Employee discount
Paid time off
Parental leave

Work Location: In person

River City Dental and Implant Center

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Dental Front Desk Coordinator