Admissions Coordinator - Full Time - Onsite - Range $85,000-$95,000

Job Overview
The Senior Admissions Coordinator plays a crucial role in managing the intake process for patients in a healthcare setting. This position involves coordinating admissions, ensuring compliance with healthcare regulations, and providing exceptional patient service. If you are compassionate, detail-oriented, and have the admissions and technical expertise to excel in this role we invite you to apply today.

Key Responsibilities

Conduct initial telephone screenings for potential patients and referral sources.
Evaluate admissions criteria and coordinate with the clinical team on patient appropriateness.
Answer inquiries about the program and provide information to patients and families.
Complete and review admission paperwork, consents, and orientation materials.
Maintain accurate records in Salesforce and CTM.
Arrange tours for prospective patients and families.
Coordinate obtaining and processing outside medical records.
Protect patient confidentiality in accordance with HIPAA and facility policies.

Skill Requirements

Minimum 2 years of admissions coordination experience in a behavioral health or treatment setting.
Proficiency with Salesforce and CallTrackingMetrics is required.
Salesforce: 2 years (Required)
High school diploma or GED (CPR/First Aid certification preferred).
Knowledge of mental health conditions, the recovery process, and crisis response protocols.
Strong communication, problem-solving, and organizational skills.
Ability to work effectively in a multidisciplinary team environment.

Job Type: Full-time/ on-site

Benefits:

Comprehensive health insurance coverage through Florida Blue
Dental and vision benefits provided by Humana
401(k) retirement plan with company matching
Generous paid time off

River House Wellness

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Admissions Coordinator