FT DENTAL FRONT DESK COORDINATOR

Seeking front desk coordinator for check-in and check-out, with at least three years of dental office experience. The office, which is beautiful and updated with modern amenities, has a friendly staff and a fast paced environment.

Candidates should have stellar customer service skills and be able to greet patients in a warm, professional manner. Strong understanding of dental procedures and terminology required.

Candidates must also be highly organized, detail oriented and able to multi-task efficiently. Knowledge of Dentrix and fluency in Spanish a plus.

Key responsibilities include but are not limited to:

Scheduling and coordinating patient appointments efficiently.
Maintaining accurate patient records and documentation.
Clearly explaining treatment fees, insurance benefits, financing/payment options, and scheduling.
Verifying dental insurance eligibility and accurately reviewing insurance breakdowns, benefits, deductibles, annual maximums, and coverage percentages.
Preparing and presenting accurate treatment plans and presenting patients' financial responsibilities.in a clear and understandable manner
Increasing case acceptance by building trust and helping patients understand the value and importance of recommended treatment.
Coordinating treatment between the dentist, hygienist, specialists, and clinical team.
Following up with patients who have unscheduled or incomplete treatment.

Pay: $26.00 - $28.00 per hour

Benefits:

Paid time off
Retirement plan

Experience:

Dental office: 3 years (Required)

Work Location: In person

Riverdale Family Dental

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Dental Front Desk Coordinator