Overview:

Our well-established dental practice, Robstown Dentistry, seeks a detail-oriented and personable Treatment Coordinator/Assistant Office Manager to join our team!

The Dental Treatment Coordinator/Assistant Office Manager is vital in ensuring efficient patient communication, treatment plan presentation, understanding patients' options, scheduling appointments, navigating financial arrangements, and providing office management support. This individual will serve as a key liaison between patients, clinical staff, and office management to facilitate a smooth and positive patient experience. We'd love to hear from you if you have excellent communication skills, a passion for helping patients, and thrive in a fast-paced environment.

Key Responsibilities

Present treatment plans to patients clearly and confidently
Explain dental procedures, expected outcomes, and financial options
Schedule and confirm patient appointments, ensuring timely and efficient patient flow
Verify insurance coverage and review benefit breakdowns with patients
Track case progress and follow up with patients to ensure treatment completion
Maintain accurate patient records in our dental software
Assist in overseeing front office operations
Collaborate with clinical and administrative teams to enhance patient satisfaction and office efficiency

Qualifications

2+ years of previous dental treatment coordinator and office management support experience preferred
Strong knowledge of dental terminology, insurance processes, and treatment protocols
Excellent verbal and written communication skills
Proficiency in dental practice management software— Dentrix knowledge a plus
Exceptional organizational skills and attention to detail
Ability to provide compassionate care while maintaining professionalism
Bilingual in Spanish is a plus

Benefits

401(k)
Health insurance
Vision insurance
Dental insurance
Life insurance
Paid time off
Paid holidays
Opportunities for professional development and advancement.

INDHRTC01

Robstown Dentistry

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Dental Treatment Coordinator