Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach will help create a welcoming environment, ensuring smooth daily operations and a positive patient experience. The ideal candidate will possess strong office skills, and have a passion for delivering outstanding patient care.

Duties

Greet patients warmly and handle all front desk responsibilities with professionalism and enthusiasm
Schedule appointments efficiently using dental practice management software such as Opendental
Verify insurance coverage, perform insurance eligibility checks, and insurance setups
Manage patient intake forms, update medical records, and review documentation for accuracy and completeness
Maintain accurate records
Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries or appointment rescheduling
Conduct insurance verification and explain treatment plans or financial policies clearly to patients
Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times
Support administrative functions such as filing, data entry, and managing electronic health records

Skills

Proven experience in a dental office setting
Knowledge of dental terminology
Familiarity with dental practice management software including OpenDental
Ability to navigate health information while maintaining HIPAA compliance
Excellent customer service skills combined with professional phone etiquette and strong communication abilities
Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing (including 10 key typing)
Strong organizational skills for managing appointments, filing systems, and Dental records efficiently
Experience with insurance verification processes is preferred
Ability to review documentation thoroughly for accuracy and completeness in accordance with healthcare standards

Join our team as a Dental Receptionist to make a meaningful difference in our patients’ lives! Bring your energy, support, and passion for exceptional service to help us create a welcoming environment where everyone feels cared for. This paid position offers an exciting opportunity to grow your career within dental practice dedicated to excellence.

Pay: $19.00 - $22.00 per hour

Benefits:

Uniform allowance

Work Location: In person

ROCKWALL PEDIATRIC DENTISTRY

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Dental Receptionist