Job Summary
We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team. In this pivotal role, you will be the first point of contact for patients, providing exceptional customer service while managing appointment scheduling, insurance verification, and medical record maintenance. Your energetic approach will ensure a smooth patient experience from check-in to check-out, supporting the overall efficiency of our dental practice. This position offers an exciting opportunity to utilize your administrative expertise in a fast-paced healthcare environment dedicated to delivering top-quality dental care.

Duties

Greet patients warmly and professionally, ensuring a positive first impression
Schedule and confirm patient appointments using our dental practice management software Dentrix (must be proficient with Dentrix currently)
Verify insurance coverage and benefits, ensuring accurate billing and claims processing
Collect payments, process co-pays, and handle dental collections with attention to detail
Maintain accurate and organized dental records, including documentation review for completeness and compliance with HIPAA regulations
Answer phone systems promptly with excellent phone etiquette, directing calls efficiently
Manage patient intake forms
Assist with insurance verification procedures and explain treatment plans or billing questions to patients
Collaborate with clinical staff to facilitate smooth clinic operations and ensure patient satisfaction

Requirements

Proven experience in a dental front desk role with clinic experience preferred
Strong knowledge of Dentrix
Familiarity with dental terminology, CPT coding
Excellent computer skills including proficiency in Microsoft Office Suite and dental practice management software Dentrix
Ability to handle sensitive patient information in compliance with HIPAA standards
Exceptional customer service skills coupled with professional phone etiquette and clear communication abilities
Bilingual skills are highly desirable to serve diverse patient populations
Strong organizational skills with attention to detail in documentation review and office management tasks
Ability to multitask efficiently in a fast-paced environment while maintaining a friendly demeanor

Join our team today and become an essential part of a caring dental practice that values energetic professionals committed to making a difference!

Pay: $27.00 - $33.00 per hour

Benefits:

Paid time off

Work Location: In person

Rocky Point Family Dentistry

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Dental Front Desk Receptionist