Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Paid time off
Training & development

About Us

We are a patient-focused, growth-oriented dental practice committed to delivering exceptional care and an exceptional patient experience. We are seeking an experienced Dental Office Manager who can lead our team, drive accountability, and help optimize practice performance.

Position Summary

The Dental Office Manager oversees daily operations, team leadership, patient experience, scheduling efficiency, financial systems, and operational performance. This role partners closely with the regional manager, doctors and team members to ensure a productive, organized, and positive office environment.

Office Schedule

Patient Care Hours:

Monday–Wednesday: 7:30 AM – 4:30 PM (with 1-hour lunch)
Thursday: 7:30 AM – 2:30 PM
Friday: Administrative / Leadership Day (no patient care)

Friday responsibilities may include team meetings, KPI and scorecard review, scheduling optimization, insurance follow-up, training, and operational planning.

Key Responsibilities

Leadership & Team Development

Lead and coach team members
Conduct daily huddles and monthly accountability meetings
Hire, onboard, train, and develop team members Manage team performance reviews and goal setting
Operations & Patient Experience
Oversee scheduling, patient communication, and service recovery
Ensure schedule utilization and provider productivity goals are met
Support treatment follow-up and recare systems Resolve patient concerns professionally

Financial Management

Monitor production, collections, A/R, treatment acceptance, and scheduling KPIs
Oversee insurance workflows and billing systems
Review reports and identify growth opportunities Manage expenses, supplies, and operational budgets

Qualifications

Minimum 2–3 years of dental office management or dental leadership experience
must have dental knowledge
Strong understanding of dental insurance, billing, collections, and scheduling
Experience with Eaglesoft is a must and Dental Intel and Peerlogic is preferred but not required
Strong leadership, communication, and organizational skills Ability to manage KPIs/scorecards, team accountability, and practice growth

Compensation & Benefits

Competitive salary based on experience
Performance-based bonus opportunities
Paid time off and holidays including birthday pay
Continuing education and leadership development opportunities
401k with match Scrub allowance

To Apply:
Please submit your resume along with a brief summary of your dental management experience and leadership style.

RUSCH DENTAL GROUP LLC

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Dental Office Manager