Front Office Coordinator: San Juan Capistrano Location

****Please ONLY apply if you have at least 2 years front dental office experience****

We are a PPO dental practice seeking a warm, organized, and motivated Front Office Coordinator to join our team. Our office is committed to providing exceptional patient care in a welcoming environment, while also fostering a positive workplace culture with an excellent work/life balance.

This position is primarily Monday–Thursday, with occasional Fridays as needed.

About the Role

The ideal candidate is personable, detail-oriented, and passionate about helping both patients and the practice thrive. We are looking for someone who is motivated to contribute to the continued growth of the office and who excels at building patient relationships, increasing case acceptance, and confidently overcoming objections to help patients receive the treatment they need.

Strong organizational skills and the ability to multitask efficiently in a fast-paced environment are essential.

Responsibilities

Greet and assist patients with professionalism and warmth
Schedule and confirm appointments
Present treatment plans and support case acceptance
Help patients understand recommended treatment and financial options
Manage incoming calls, patient communication, and office flow
Verify insurance benefits and process dental insurance billing
Maintain accurate patient records and financial information
Coordinate effectively with the clinical team to ensure an exceptional patient experience

Qualifications

2+ years of previous dental front office experience required
Familiarity with Eaglesoft software preferred
Knowledge of dental insurance billing and verification
Strong communication and interpersonal skills
Ability to multitask and stay organized under pressure
Positive attitude with a growth-minded mentality
Confidence in discussing treatment and overcoming patient objections

What We Offer

Boutique-style practice environment
Supportive and collaborative team culture
Excellent work/life balance
Consistent Monday–Thursday schedule with occasional Fridays
Opportunity to grow with a thriving practice

If you are a motivated team player who enjoys helping patients and contributing to a growing practice, we would love to hear from you!

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Application Question(s):

Are you familiar with Eaglesoft?

Experience:

dental front desk: 2 years (Required)

Ability to Commute:

San Juan Capistrano, CA 92675 (Required)

Ability to Relocate:

San Juan Capistrano, CA 92675: Relocate before starting work (Required)

Work Location: In person

San Juan Dental Studio

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Dental Front Office Coordinator