Who You’ll Join:

At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged.

As an Authorization Coordinator, you bridge the gap between diagnosis and treatment. You manage the end-to-end referral process, securing approvals for external specialists and advanced imaging (CT, MRI, Nuclear Medicine) while ensuring all medical documentation meets insurance standards.

You aren't just a coordinator; you are a facilitator of care. By managing high-volume communications and tracking operational data within the EMR, you ensure patients get to the right clinic without delay, seamlessly integrating services across hospital departments.

Take the next step in your healthcare career—apply today and bring your expertise to Santiam Hospital & Clinics, recently honored as 2025’s Best Hospital in the Willamette Valley!

Position Schedule: Monday – Friday, 8:00 – 5:00 pm (Remote)

What You’ll Do:

Assess needs for insurance company authorization of referrals and obtain such authorization when indicated.
Collect Medical Clinics documentation necessary for referral provision and submit such documentation to applicable providers.
Provide follow-up to ensure that every referred patient is scheduled appropriately.
Provide follow-up to ensure that documentation about every given referral patient appointment is forwarded to the Medical Clinic where referral was initially requested.
Compile referral statistics and report such statistics as directed by Medical Clinics Operations Manager.
Process all Hospital Medical Clinics requests for patient referral to external providers.
Process all Medical Clinics requests for patient referral to advanced diagnostic imaging services, including computed tomography, magnetic resonance imaging, and nuclear medicine imaging.
Appropriately answer, transfer, and document internal and external telephone calls, providing information and feedback to Medical Clinics Department Staff and Medical Staff.
Participate in Department Performance Improvement activity as directed by Medical Clinics Director.
Coordinate service provision with that of Medical Clinics and Hospital Departments.
Adeptly use electronic medical record and patient management system.

What You’ll Need:

Knowledge of principles that relate to the position, including medical terminology, Current Procedural Technology coding, and coding used in the ninth revision of the International Classification of Diseases.
Aptitude in verbal and written communication, including ability to communicate with persons in all age groups.
Possession of a high school diploma and (optimally) at least some college education completion of a postsecondary medical assisting training program at an accredited school, preferred.
At least one year of experience in a medical clinic and referrals/authorizations.
Possession of United States proof of citizenship or right to work in the United States.
Possession of a driver license or analogous identification.
Willingness to participate in Hospital orientation and educational in-service.
Must reside in Oregon.

Benefits for Eligible Positions:

Medical, Vision and Dental Insurance
PTO and holiday pay
Employee Referral Program
401(k) Retirement
Life Insurance
Long Term Disability
Employee Discounts
Bilingual Pay Differential for eligible positions
Public Service Loan Forgiveness for eligible positions
Tuition Assistance for eligible positions

Why Santiam Hospital?

At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you’ll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.

With 12 clinics offering 8 specialties, you’ll be part of a diverse and dynamic healthcare community. We’re proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women’s Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.

Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

All communication will exclusively originate from an @santiamhospital.org email address. For your security, please do not respond to messages from any other email domain.

Job Type: Full-time

Work Location: Remote

Santiam Hospital & Clinics

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AUTHORIZATION SPECIALIST