SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary: The primary responsibilities of this position will be providing comprehensive routine and minimally invasive dental services to meet the oral health needs of our patients and Relatives. This employee leads their team of hygienists and support staff. It is essential for dental staff at SIHB to remain flexible in a changing and growing environment.

Organizational Structure/Reporting Relationships: This position reports directly to the Dental Director. This position directly supervises hygienists and dental assistants and serves as backup supervision for sterilization technicians and care coordinators.

Organizational Responsibilities

Hold Indigenous values and practices with respect and integrity
Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
Actively participate in organizational activities with the understanding that success is achieved through teamwork
Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.

Job Responsibilities

Provide culturally attuned dental care services to SIHB dental patients at the SIHB International District clinic and the Mobile Dental Clinic.
Comply with federal and state guidelines, internal dental policies, procedures, and regulatory requirements, including those related to reducing the spread of COVID-19.
Assist in the development and implementation of services to meet the needs of patients and Relatives.
Participate in quality improvement and reviews.
Assist with the supervision of dental students in preceptorships and dental assistant students participating in externships, as approved by Dental Director/Chief Health Officer/CEO.
Participate in dental on-call rotation.
Complete all charting within 24 hours of patient encounter.
Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
Other job-related duties as assigned.

Background Qualifications

Required:

Graduate of an accredited dental school
Current license in Washington State with no restrictions
Possess a valid DEA unrestricted license
Team-oriented with good primary diagnostic and treatment care.

Preferred:

Familiarity with the health and social issues facing the American India/Alaska Native population and a desire to serve our population
Exceptional customer service skills
Strong interpersonal skills
Excellent oral and written communication/documentation skills
Strong computer skills
Experience with minimally invasive dentistry techniques

Work Environment: SIHB is staffed Monday through Friday from 7am-6pm, with two Saturdays a month for Pediatric Clinic. Dental clinical hours are 8am - 5pm with a 1-hour lunch break.

Dentists primarily staff the International District Clinic and rotate through the Mobile Dental Clinic, determined by scheduling needs. SIHB clinicians work 4-10 hours shifts per week to allow for two nonclinical hours of prep, charting, and non-face-to-face patient care daily.

Seattle Indian Health Board

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