Job Title: Dental Insurance Coordinator

Company: Serene Dental

Location: 6610 SW Capitol Hwy. Portland, OR 97239

About Us: We are a small, private practice dental office dedicated to providing exceptional patient care in a comfortable and friendly environment. We are committed to helping our patients achieve optimal oral health.

Job Description: We are seeking a highly motivated and experienced Dental Insurance Coordinator to join our team. The ideal candidate will be detail-oriented, have excellent communication skills, and possess a strong understanding of dental insurance processes. As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients receive the maximum benefits from their dental insurance and understand their financial options.

Responsibilities:

Processing Explanation of Benefits (EOB's)
Acting as the financial coordinator for patients
Answering insurance questions
Presenting treatment plans to patients
Verifying insurance coverage and eligibility.
Submitting and tracking insurance claims.
Troubleshooting denied or unpaid claims.
Educating patients on their insurance benefits and financial responsibilities.
Assisting patients with payment arrangements and financing options.
Maintaining accurate patient and insurance records.
Collaborating with the dental team to ensure a smooth patient experience.

Qualifications:

Proven experience as a Dental Insurance Coordinator or similar role in a dental office.
In-depth knowledge of dental insurance plans, terminology, and billing procedures.
Strong understanding of EOBs and claims processing.
Excellent communication and interpersonal skills.
Ability to explain complex insurance information clearly and concisely to patients.
Proficiency in dental practice management software.
Exceptional organizational skills and attention to detail.
Ability to work independently and as part of a team.
Other front office dues as assigned by team members

Benefits:

Competitive salary
Paid time off
Paid holidays
Health Insurance
Dental benefits
Disability insurance - Aflac
401K with company match
FSA (Flexible Spending Account)
Opportunity for professional growth
Performance bonus

Job Type: Full-time

Pay: $24.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Serene Dental

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Dental Insurance Coordinator