At Smile Snob, we are redefining what a dental experience should feel like. We are not a traditional dental office. We are a modern, hospitality-driven cosmetic and restorative practice focused on helping patients feel confident, cared for, and excited about their transformation.

We are looking for a Treatment Plan Coordinator who can build trust, guide patients through treatment decisions, and help them confidently move forward with care. This role is part patient advocate, part hospitality professional, and part closer. The right person understands that exceptional dentistry deserves exceptional communication and follow-through.

This is a highly visible role that plays a major part in the patient experience and practice growth. We are building a team of people who want more than “just a dental office job,” we want individuals excited to grow with a modern, patient-focused brand that is changing the dental experience.

What You’ll Do

Present and explain treatment plans in a confident, patient-friendly way
Help patients understand the value and impact of treatment recommendations
Guide conversations around financing, payment options, and overcoming barriers to care
Build strong patient relationships that increase trust, case acceptance, and long-term loyalty
Coordinate scheduling and treatment flow with clinical and front office teams
Deliver a polished, elevated patient experience from consultation through follow-up
Communicate with warmth, professionalism, and confidence, even in high-pressure situations
Use technology and systems efficiently to stay organized and proactive
Support practice growth through strong follow-through and patient engagement
Partner closely with the doctors and the clinical team to ensure alignment and consistency in messaging
Consistently meet monthly collection targets

What We’re Looking For

Strong communication and relationship-building skills
Sales mindset with the ability to confidently discuss treatment and close cases ethically
Hospitality-focused personality with a polished, welcoming presence
Coachable, adaptable, and open to feedback
Passionate, eager, and motivated to grow professionally
Tech-savvy and comfortable learning new systems
Reliable, responsible, and accountable
Able to stay calm, professional, and solutions-focused under pressure
Believes in the doctors, the mission, and the patient experience we are building

Preferred Background

Dental assisting or dental office experience strongly preferred
Experience presenting treatment plans or discussing finances is a major plus
Sales, luxury hospitality, concierge, med spa, or high-end service experience is highly valued
Experience in cosmetic dentistry environments is a bonus, but not required

What Success Looks Like

Patients feel informed, cared for, and excited to move forward with treatment
Strong case acceptance and follow-through
Positive patient relationships and reviews
Reliable attendance and ownership mentality
Team-first attitude with professionalism and emotional intelligence

Why Smile Snob?

Modern, fast-growing cosmetic practice
Strong, team-oriented culture
Opportunity to make a real impact in a growing brand
Growth and development opportunities
Collaborative environment that values ideas and initiative
A practice focused on confidence, transformation, hospitality, and high-level patient care

Benefits & Perks

Medical insurance
Vision insurance
401(k) with company match
Continuing education, development opportunities, and learning support
Supportive, collaborative, team-oriented culture
Opportunity to work closely with an innovative cosmetic dentistry team and to make a real impact in a growing brand

If you love people, believe great dentistry changes lives, and thrive in a fast-paced environment where communication and connection matter, we’d love to meet you.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Smile Snob

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Dental Treatment Plan Coordinator