About Sollus Health

Sollus Health is a leading mental health clinic specializing in Transcranial Magnetic Stimulation (TMS)—a non-invasive, FDA-cleared treatment for depression and other mood disorders. We're committed to compassionate care and innovative solutions for those struggling with mental health challenges. We’re seeking a professional, empathetic, and organized Admissions Coordinator to help guide patients through their first steps into treatment.

Job Summary

As the Admissions Coordinator at Sollus Health, you’ll be the first point of contact for prospective patients. Your primary role is to manage the intake process—from answering admissions calls and explaining treatment options, to verifying insurance coverage, coordinating evaluations, and ensuring a smooth and supportive experience as patients begin TMS therapy.

Key Responsibilities

Respond to new patient inquiries via phone, email, and online forms
Educate patients on TMS therapy and what to expect from the treatment process
Conduct initial intake screenings and coordinate psychiatric evaluations
Verify insurance benefits, explain coverage details, and obtain prior authorizations
Collaborate with clinicians, administrative staff, and referral sources
Maintain accurate records in the EMR system while ensuring HIPAA compliance
Track patient progress through the onboarding pipeline to treatment start

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
1–2 years of experience in a medical, behavioral health, or admissions-related role
Following up with regularly with potential patients
Excellent written and verbal communication skills
Empathetic, professional demeanor with strong customer service orientation
Strong organizational and multitasking skills
Proficient with EMR systems and general office software

Preferred Qualifications

Previous experience in a behavioral health, mental health, or TMS setting
Bilingual (Spanish or other languages) is a plus
Familiarity with TMS therapy or psychiatric services

Why Work at Sollus Health?

Make a direct impact on patients’ mental health journeys
Collaborative, supportive, and mission-driven environment
On-the-job training provided for the right candidate
Health insurance, PTO, paid holidays

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off

Work Location: Remote

Sollus Health

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Admissions Coordinator