We are looking for a friendly and enthusiastic Patient Concierge!

This position plays a significant role within our dental team. You will be the first point of contact for our patients both in our office as well as through our online communication services (our mobile app, website and phone). Your responsibilities will involve ensuring that our patients receive the best dental experience possible. You will be greeting patients, scheduling appointments, answering phone calls and emails, and responding to online inquiries, among supporting patients through using our own tools and processes. You will also be presenting treatment plans to patients and managing financial agreements/payments.

Depending on the experience level, managing the office in terms of staff and their scheduling could be a part of your tasks as well.

Experience and Background:

Must have experience in a general dental office
Excellent interpersonal communication skills and professionalism
Be friendly, outgoing with a positive attitude
Be tech friendly. We use a lot of new technologies and also develop our own.
Prompt, organized and detail oriented
Proficient in working with office systems and softwares used by the practice, including Dentrix

If you'd like to be part of our exciting team, send us a thoughtful letter and your resume today! We look forward to hearing from you.

Job Type: Full-time

Pay: $30.00 - $42.00 per hour

Benefits:

401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off

Experience:

general dental office : 3 years (Required)
Customer service: 3 years (Required)

Work Location: In person

Soothing Dental

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