About the Role

Southwest Dental Group is growing and looking for an experienced Dental Front Desk Coordinator to join our team.

This is a key role within the practice, responsible for managing patient flow, coordinating treatment, and ensuring a smooth and professional front office experience. We are looking for someone who is detail-oriented, organized, and confident in both insurance and financial discussions.

If you thrive in a fast-paced environment and enjoy working with patients while keeping operations running efficiently, this is a great opportunity.

Schedule

Full-Time

Monday – Thursday: 7:45 AM – 5:30 PM
Friday: 7:45 AM – 1:30 PM

Enjoy early Fridays and consistent weekday hours

What You’ll Do

Verify PPO insurance and provide accurate benefit breakdowns
Present treatment plans and discuss financial options with patients
Post patient payments and manage account balances
Review and interpret EOBs (Explanation of Benefits)
Support financial planning including in-house options and CareCredit
Schedule appointments and maintain an efficient schedule
Perform confirmation calls and patient follow-up
Coordinate specialty referrals
Scan and maintain patient documentation
Ensure the reception area is professional and organized

What We’re Looking For

Dental front office experience required
Strong knowledge of insurance verification, EOBs, and treatment planning
Familiarity with ADA codes and dental terminology
Experience discussing financials with patients
Strong communication and customer service skills
Highly organized with attention to detail
Professional, energetic, and team-oriented
Strong work ethic and willingness to learn

What We Offer

Competitive pay based on experience
Monthly bonus + production bonus opportunities
Comprehensive benefits package (medical, dental, vision)
401(k) with company match
Paid time off (PTO)
Supportive, team-oriented environment
Opportunity for growth within the practice

Why Join Southwest Dental Group?

We are committed to providing a high-quality patient experience while creating a positive and supportive work environment for our team. This role offers the opportunity to be a key contributor to both patient care and practice success.

How to Apply

Apply through Indeed. Qualified candidates will receive next-step instructions.

Work Location: In person

Southwest Dental Group

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