The leading and arguably most visible dental (Implant & General Dentistry) practices in Utah are looking for a Practice Director (quarterback) to lead and build on our success. You’ve seen our patients on TV, billboards, and social media proudly showing off their smile makeovers. We love what we do and it shows.

Candidate must be business-minded, understanding the importance of team leadership, KPIs and monitoring all aspects of a top-tier dental practice. The Director will guide and ensure the Schedule Manager, Care Coordinator, Treatment Plan Specialist, and Lead Assistant are all functioning efficiently as a team. We are looking for an individual who can fit into our culture and help create a great environment where our patients and employees can thrive.

Main Job Tasks, Duties and Responsibilities

ensure the delivery of quality dental care to patients
respond efficiently to patient and doctor needs and inquiries
resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Direct the positions of patient schedule manager, care coordinator, treatment plan specialist, and lead assistant
recruit and select office staff to meet operational requirements
train, develop and performance manage staff to meet performance standards
determine staff schedules and ensure operational standards are met
manage employee relations and make certain staff have the necessary resources and support
monitor and interpret the daily operations KPI scorecard
monitor and maintain the office budget
organize and oversee supply purchases, equipment upgrades and operations expenses
complete administrative functions including bank deposits, revenue posting, and invoice processing
oversee collections and accounts receivable
write business correspondence and reports
run and analyze management reports
support marketing and promotion initiatives
take responsibility for the appearance and functionality of the office
maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA

Education and Experience

Bachelor's or Associate's Degree preferred
management or supervisory experience, preferably in healthcare
experience in dental assisting and/or dental office management
knowledge of dental office procedures
knowledge of accounting and administrative principles and procedures
knowledge of insurance plans and claims processing
knowledge of Open Dental or similar software often required
knowledge of MS Office

Key Competencies

communication skills
planning and organizing
problem analysis and problem-solving skills
judgment and decision-making skills
integrity
teamwork
customer service orientation

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Ability to Commute:

Murray, UT 84121 (Required)

Ability to Relocate:

Murray, UT 84121: Relocate before starting work (Required)

Work Location: In person

Stubbs Dental

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