About Us

Suchman and Darnall Family Dentistry is a well-established private dental practice dedicated to providing high-quality, patient-centered care. With a team of three experienced doctors and five skilled hygienists, we pride ourselves on a welcoming environment for both patients and staff. We are seeking a Dental Practice Manager to oversee daily operations and ensure the practice runs smoothly and efficiently.

Position Overview

The Dental Practice Manager is responsible for the overall management of the practice, ensuring operational efficiency, financial health, compliance, and an excellent patient experience. This role requires a proactive leader who can handle administrative duties, staff management, and financial oversight while maintaining a positive and professional work culture.

Key Responsibilities:

Practice Operations & Administration

Oversee day-to-day operations to ensure the smooth running of the practice.
Develop and implement office policies, procedures, and best practices.
Manage office supplies, equipment maintenance, and vendor relationships.
Ensure compliance with HIPAA, OSHA, and other regulatory requirements.
Oversee and manage VOIP phone systems to maintain seamless communication.

Financial & Insurance Management

Oversee billing, insurance claims, collections, and financial reporting.
Monitor accounts receivable/payable and manage the practice budget.
Analyze financial performance using Dental Intel and other analytic tools.
Implement cost-effective strategies based on practice performance data.
Reviews fee structures for products and services and recommended changes to achieve financial success.

Staff Leadership & HR

Recruit, onboard, train, and retain high-performing team members.
Manage staff schedules, performance evaluations, salary reviews and professional development.
Foster a positive, team-oriented culture that supports employee engagement.
Handle HR matters, including conflict resolution and policy enforcement.

Patient Experience & Marketing

Ensure a smooth, welcoming, and professional patient experience.
Handle patient concerns, feedback, and escalated issues.
Implement marketing strategies to promote practice growth and to enhance patient engagement and retention.
Oversee scheduling, ensuring optimal efficiency and patient flow.

Qualifications & Skills

Experience: Minimum 3-5 years of dental management experience.
Education: Associate’s or bachelor’s degree in business administration, healthcare management, or a related field (or equivalent experience in dental practice management).

Knowledge/Skills/Abilities:

Knowledge of federal and state labor law regulations
Knowledge of English composition, grammar, spelling and punctuation
Proficiency in Dentrix practice management software.
Experience with Dental Intel or similar analytic and patient communication tools.
Knowledge of VOIP phone systems and their management.
Strong proficiency in Microsoft Word, Excel, PowerPoint, or similar Google applications.
Understanding of dental insurance and billing processes.
Ability to multitask, problem-solve, and adapt in a fast-paced environment.
Excellent interpersonal and communication skills.

Benefits

Competitive salary based on experience.
Health and dental benefits.
Paid time off and holidays.
Continuing education and professional development opportunities.

Job Type: Full-time

Pay: From $61,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Professional development assistance

Schedule:

Monday to Friday

Work Location: In person

Suchman and Darnall Family Dentistry

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Dental Practice Manager