Responsibilities:
- Manage the front desk operations and ensure smooth daily operations
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and provide information to callers
- Verify patient insurance coverage and collect necessary information
- Maintain patient records and ensure accuracy of information
- Coordinate patient flow and manage waiting areas
- Handle patient inquiries, complaints, and resolve issues in a timely manner
- Collaborate with dental staff to ensure efficient patient care
- Oversee office supplies inventory and order as needed

Skills:
- Proficient in using dental or office management systems (e.g., Dentrix, Eaglesoft, Open Dental)
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Strong administrative skills with attention to detail
- Familiarity with medical terminology and procedures
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Experience with phone systems and handling high call volumes
- Strong customer service skills with a friendly and professional demeanor

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Types: Full-time, Part-time

Pay: $20.00 - $40.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
No weekends

Work Location: In person

Sunnyvale Dental

New Jobs

Dental Front Office