Job Summary

We are seeking a dynamic and organized Dental Treatment Coordinator to join our vibrant dental team! In this pivotal role, you will serve as the primary point of contact for patients, guiding them through their treatment plans with enthusiasm and professionalism. Your expertise will ensure smooth communication between patients, dental providers, and insurance companies, fostering a positive experience from consultation to post-treatment follow-up. This position offers an exciting opportunity to utilize your administrative skills while making a meaningful difference in patients’ oral health journeys.

Duties

Greet patients warmly and manage all patient check-in and check-out procedures with efficiency and care
Explain treatment options clearly, answer patient questions, and schedule appointments to optimize clinic flow
Verify insurance coverage, process claims, and communicate financial arrangements transparently
Maintain accurate electronic health records (EHR) and update patient information diligently using patient management software
Coordinate with dental providers to ensure treatment plans are followed through and documented properly
Handle phone inquiries professionally, providing information about services, appointments, and billing processes
Uphold strict confidentiality of patient records in compliance with health regulation policies and privacy laws

Skills

Proven experience in a medical or dental office environment with strong administrative support skills
Proficiency in Microsoft Office applications (Word, Excel, Outlook) for documentation and communication purposes
Knowledge of health insurance policies, billing procedures, and health regulation compliance standards
Familiarity with electronic health records (EHR) or electronic medical records (EMR) systems for managing patient data efficiently
Excellent customer service skills with the ability to communicate clearly via phone and in person
Strong understanding of medical terminology relevant to dental care to facilitate accurate documentation and communication
Ability to type quickly and accurately while maintaining attention to detail in a fast-paced environment

Join us to be part of a dedicated team committed to delivering exceptional dental care! This paid position offers an engaging work environment where your organizational talents and compassionate approach will shine. We value proactive professionals eager to support patients’ oral health needs while advancing their careers in healthcare administration.

Pay: $26.73 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Paid time off
Paid training

Work Location: In person

Talbot Dentistry, PC

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Dental Treatment Coordinator