Benefits:

Bonus based on performance
Competitive salary
Dental insurance

About Our Dental Office

We are a friendly, patient-focused dental office committed to providing high-quality care in a welcoming environment. Our team values professionalism, teamwork, honesty, and reliability. We are currently looking for a motivated Front Desk / Dental Administrative Assistant who enjoys working with patients and being an essential part of a growing dental practice.

Job Summary

The Front Desk / Dental Administrative Assistant will be the first point of contact for our patients and play a key role in the daily operations of the office. This position combines front desk responsibilities with back office support, including patient care coordination and clinical assistance when needed.

The ideal candidate is dependable, organized, personable, and has previous dental office experience.

Key Responsibilities

Front Desk & Patient Care

Answer incoming phone calls promptly and professionally

Schedule, confirm, and manage dental appointments
Greet patients and ensure a positive patient experience
Follow up with patients regarding appointments, treatment plans, and recalls
Verify basic patient information and assist with administrative paperwork

Administrative Duties

Assist with general office administrative tasks

Maintain accurate patient records and documentation
Support daily office workflow and team coordination

Back Office Support

Seat patients and prepare them for treatment

Assist with sterilization and operatory setup
Help create and update treatment plans
Occasionally present treatment plans to patients and answer basic questions
Support the clinical team as needed to ensure smooth patient flow

Qualifications & Skills

Previous dental office experience required or strongly preferred
Knowledge of dental terminology and procedures
Strong communication and customer service skills
Comfortable answering phones and scheduling appointments
Organized, detail-oriented, and able to multitask
Reliable, honest, and professional
Team player with a positive attitude
Experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus

What We’re Looking For

Someone dependable who shows up on time and takes pride in their work

A friendly, calm personality who puts patients at ease
Willingness to help both front and back office when needed
Someone interested in growing with the practice long-term

Benefits

Competitive pay

Supportive and friendly work environment
Opportunities for growth and training
Paid time off / holidays (if applicable)
Employee dental benefits (if applicable)

THE NORTERRA DENTIST

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