The Raleigh House, a nationally recognized mental health and substance abuse treatment provider has expanded its residential services into the Denver Tech Center. We’re seeking motivated and passionate therapists. Ignite your mission and purpose and be a part of an energetic and innovative multidisciplinary team. This role is an exciting opportunity to be a part of an organization focused on clinical excellence that provides an integrative approach with traditional, holistic and experiential therapies.

The Raleigh House has been serving the Denver Metro area for over 16 years, providing comprehensive mental health, trauma, and substance treatment. We are focused on personalized integrative care and are dedicated to changing the lives we serve.

The Raleigh House is currently seeking an Admissions Coordinator with a strong clinical and sales background to join our Access Team. This role involves guiding clients through the initial recovery experience and supporting families and clients as they seek access to treatment. You will work closely across interdepartmental teams to bring our unmatched services to a wider range of people in need.

Do you come from a clinical background but thrive in KPI driven environments?
Are you looking for a team culture that makes you want to come to work (virtually!) every day?
Would others describe you as empathetic but competitive? Someone who wants to make a difference?

If you are looking to leverage your strengths in clinical insight and put it into practice in a wider business setting, the Raleigh House might be a perfect fit. Our Access Team is responsible for all intakes into the Raleigh House program, and we need someone who is a big picture thinker, highly analytical, and ALWAYS puts people first while understanding the need for clinical assessment and inquiry. This shift varies between morning/afternoon/evening/weekend. Please apply if you are open to a variety of shifts.

This job helps change people's lives every day - Are you ready?

Essential Duties:

Greet potential clients by phone, providing information on treatment options with accuracy and sensitivity.
Screen for client appropriateness to Raleigh House and make referrals that best support client resources and needs.
Obtain and review Verification of Benefits for insurance clients; assist in providing explanations regarding benefits and their use to clients/families.
Secure payments for services in collaboration with billing departments.
Document all processes in a CRM database.
Generate leads and manage the pipeline of potential admissions.
Proficient in Motivational Interviewing and Sales Pipeline Management
Maintain excellent notes and updates in your client pipeline
Consistently meet KPI’s and Intake expectations
Participate in a daily standup meeting with the team and weekly one-on-ones with the supervisor.

Qualifications:

Bachelor’s degree preferred , in behavioral health, social work/psychology, public relations, or communication
A clinical, treatment or sales background is highly preferred.
Previous admissions experience required.
Behavioral Health or Related Health Care Experience required
Call Center Experience Required
Strong knowledge of Addiction, Recovery and Mental Health, strongly preferred.
1 – 3 years’ experience in clinical practice or outreach
Salesforce and/or other online database software experience.

Benefits:

Health Insurance.
Employer Paid Life/AD&D.
Dental, Vision, and Voluntary Life/AD&D plans offered.
Pet coverage
Paid Time Off.
Paid Sick Leave.
401k with a 4% company match!

Salary Starting at: $70,000.00 per year, Dependent on experience.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) 4% Match
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

10 hour shift
12 hour shift
8 hour shift
Evenings as needed
Rotating weekends
Weekends as needed

Experience:

Admissions: 2 years (Required)
Behavioral Health or Related Health Care: 3 years (Required)
Sales Training: 5 years (Required)

Work Location: Remote

The Raleigh House

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Admissions Coordinator