Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a positive patient experience. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, supporting both clinical staff and patients with professionalism and enthusiasm.

Responsibilities

Greet patients warmly, verify insurance coverage, and assist with patient intake and scheduling using dental practice management software such as Dentrix
Prepare treatment rooms, sterilize instruments, and assist dentists during procedures
Manage multi-line phone systems, answer inquiries, and provide outstanding patient service with excellent phone etiquette and clerical skills
Verify insurance benefits, process claims, and perform medical billing tasks
Maintain accurate dental records, update health information management systems like Dentrix ensuring compliance with HIPAA regulations
Handle administrative duties such as filing medical records, managing appointment calendars
Support medical collection efforts by reviewing documentation, following up on unpaid claims, and assisting with insurance verification processes

Skills

Strong knowledge of dental terminology
Proficiency in EMR (Electronic Medical Records) systems such as Dentrix
Excellent customer service skills with the ability to communicate effectively in bilingual settings if applicable
Demonstrated clerical experience including filing, data entry (10 key typing), and managing multi-line phone systems with professionalism
Familiarity with insurance verification processes and medical billing practices related to Medicare and other health plans
Ability to review documentation thoroughly while maintaining attention to detail in medical office management tasks
Computer skills including Microsoft Office Suite; experience with dental office software like Dentrix is highly desirable
Knowledge of HIPAA compliance standards to safeguard patient information and ensure confidentiality

This role offers an exciting chance to be part of a dedicated healthcare team committed to providing top-tier dental care. We value energetic individuals who thrive in fast-paced environments and are eager to make a positive impact on patients’ lives through excellent service and clinical support. All positions are paid roles that support your professional growth within the healthcare industry.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 36 per week

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Work Location: In person

Tiny Teeth Children's Dentistry

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Dental Assistant/Receptionist