POSITION SUMMARY

The Office Manager is responsible for working with their doctors to lead the team in providing exceptional patient experiences and to create an enthusiastic, positive work environment for our employees.

COMPANY CULTURE

We are looking for someone who is emotionally resilient and patient, available, hard working, team oriented. Can see the big picture.

LEADERSHIP

Motivate, develop and support team members
Have a thorough knowledge of the Accountability Chart and use it to coach their team toward an understanding of how it improves communication and maintains order.
Monitor team members growth, success, and struggles through regular one on one touch base meetings
Attend/Moderate required meetings and participate with open and honest communication that encourages healthy conflict with the intention to solve issues
Coach the team to work together to offer and provide same day treatment whenever possible.
Excel in time management by directing one’s own time effectively and coaching the team to efficiently manage theirs

COMMUNICATION

Utilize effective communication skills to coach team members through difficult conversations and resolution of conflicts
Coach team members to problem solve creatively and constructively
Exhibit self awareness. When we have an understanding of ourselves, we are better able to communicate and relate honestly with others
Cascade messages both ways between the staff and leadership to share awareness of new developments, circumstances, regulations etc. that could impact the company and to suggest changes to policies and procedures to address concerns or improve operations.

MANAGEMENT

Participate in the interviewing process to employ new hires who are a core value match and the RPRS
Coordinate staffing, scheduling and vacation requests for your team to ensure proper staffing for providing exceptional patient care.
Monitor team performance and appearance to ensure quality service, presentation and compliance with company policies
Monitor location facilities and ensure that the team is working together to achieve and environment that is safe, secure and well maintained
Instruct the team is maximize the resources provided by the company to support operations and provide exceptional patient care
Pull location financials and enter them into the company Scorecard weekly as required
Oversee the operations in their location to ensure that the clinical and administrative team members are performing their functions per the Accountability Chart
Responsible for ensuring that all duties and operations are performed with the utmost regard for the health and safety of all personnel, patients, and themselves

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Benefits:

401(k) matching
Employee discount
Health insurance
Paid time off
Professional development assistance

Experience:

Dental office: 2 years (Required)

Work Location: In person

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