Job description: Full-Time Treatment Coordinator | Tooth Family Dentistry

Locations (2): Dublin, Ohio and Downtown, Columbus

Compensation: $33-43/hour, commensurate with experience

Schedule hours (4 to 5 days/week):

Mondays (Dublin): 8:00 AM - 5:00 PM
Tuesdays (Downtown): 9:00 AM - 6:00 PM
Wednesday (Dublin): 9:00 AM - 6:00 PM
Thursdays (Dublin): 8:00 AM - 3:00 PM
Fridays (Dublin): 7:30 AM - 4:30 PM

About Us:

At Tooth Family Dentistry, we are more than just a dental office — we are a close-knit, multicultural team that genuinely cares about each other and the patients we serve. As a family-owned practice, we foster a supportive, inclusive environment where every team member is valued. We work hard, celebrate our wins together, and take pride in delivering exceptional, personalized dental care to our community in Columbus.

Position Overview:

Tooth Family Dentistry is seeking a dedicated and detail-oriented Treatment Coordinator to join our dynamic dental team. The Treatment Coordinator acts as a liaison between patients and our clinical staff, ensuring a smooth, informed, and positive patient experience from consultation through treatment completion. This role requires excellent communication skills, a strong sense of empathy, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

Greet and welcome patients, providing a friendly and professional first impression
Clearly explain recommended treatment plans and procedures, answering patient questions and addressing concerns
Coordinate scheduling of appointments and follow-ups, optimizing provider and patient time
Present financial options to patients, discuss insurance coverage, and assist with payment arrangements
Maintain accurate and confidential patient records in compliance with HIPAA regulations
Serve as the primary point of contact for patient inquiries related to treatment plans, insurance, and billing
Collaborate with dentists, hygienists, and administrative staff to ensure seamless patient care
Track and follow up on pending treatment plans to optimize patient retention and practice productivity
Participate in regular team meetings and training sessions to stay up-to-date on practice protocols and new services

Qualifications:

At least 2 years of experience in sales
Experience in a dental office or healthcare setting is a plus
Strong organizational, communication, and interpersonal skills
Ability to explain complex information in a clear and compassionate manner
Familiarity with dental practice management software
Knowledge of dental insurance and financial arrangements
Associate or Bachelor’s degree completed

Benefits:

Competitive pay
Family-Owned Environment

If you are passionate about helping patients achieve their best dental health and thrive in a supportive team environment, we encourage you to apply for this rewarding opportunity at Tooth Family Dentistry.

Pay: $33.00 - $43.00 per hour

Experience:

Dental office: 3 years (Required)
Sales : 5 years (Required)

Work Location: In person

Tooth Family Dentistry

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