Job Overview

We are a busy, patient-focused dental practice committed to providing high-quality care in a welcoming and professional environment. Our team values reliability, teamwork, and excellent patient service.

We are seeking a friendly, organized, and dependable Front Desk Receptionist to be the first point of contact for our patients. This role is critical to keeping our office running smoothly and ensuring a positive patient experience.

Office Hours are Monday, Tuesday, and Wednesday, 7:30 a.m. to 4:30 p.m.

Key Responsibilities

Greet patients warmly and check them in/out efficiently
Answer phones and manage appointment scheduling
Collect and process patient payments at the time of service
Communicate clearly with patients about fees and financial policies
No insurance billing or in-network processing required (our office is out-of-network with all insurance plans)
Maintain accurate patient records and documentation
Coordinate with clinical staff to manage daily schedule flow
Handle patient inquiries with professionalism and care
Assist with administrative tasks as needed

Qualifications

Prior dental or medical office experience preferred
Strong communication and customer service skills
Reliable attendance and punctuality required
Ability to multitask in a fast-paced environment
Familiarity with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus
Comfort discussing fees and collecting payments from patients

Pay: $17.00 - $21.00 per hour

Benefits:

401(k) matching
Employee discount
Paid time off
Uniform allowance

Work Location: In person

Troy A. Hoover, DDS

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Dental Front Desk Receptionist