Now Hiring: Patient Experience Coordinator

Windy City Implant and Dental | Berwyn, Illinois

$26–$32/hr | Full Time | Mon–Fri, 9 am – 5 pm

What if your next job combined customer experience strategy, healthcare professionalism, and meaningful patient impact - all in one role? What if you could join a team that values innovation, precision, and the power of a perfectly executed patient journey?

Here at Windy City Implant and Dental, we elevate dentistry through exceptional service and coordinated care. We're seeking a full-time Patient Experience Coordinator who understands that patient satisfaction isn't an afterthought; it's a system. And you're the one who keeps it running flawlessly.

BECOMING ONE OF OUR PATIENT EXPERIENCE COORDINATORS

We offer exceptional benefits, including:

Paid holidays
Paid vacations
Continuing education opportunities
Dental benefits
Quarterly performance bonus

DELVE DEEPER INTO THIS JOB

While working as our dentistry's Patient Experience Coordinator, you can expect to:

Strategically manage and maximize the doctor's schedule to maintain productivity
Oversee patient check-in and check-out processes
Conduct treatment follow-up and ensure next steps are completed
Convert incoming calls and online inquiries into appointments
Coordinate with the clinical team to maintain seamless workflow
Discuss treatment plans & payment options with clarity and confidence
Verify dental insurance accurately and efficiently

ABOUT WINDY CITY IMPLANTS AND DENTAL

Welcome to Windy City Implant and Dental Centers, where we're not just another dental practice; we're a passionate team on a mission to revolutionize your experience with oral healthcare! We're dedicated to providing outstanding dental care to patients of all ages right here in Berwyn, Illinois, and beyond. Our culture thrives on collaboration, compassion, and an unwavering commitment to excellence. We truly value each team member's unique contributions and are devoted to fostering an inspiring workplace where you can grow, learn, and make a meaningful impact on the lives of our patients. Join us in transforming smiles and lives together!

THE TYPE OF CANDIDATE WE'RE LOOKING FOR

We're looking for someone that meets these requirements:

Minimum 1–2 years of dental or medical front office experience
Experience with Patterson EagleSoft
Strong understanding of treatment plan presentations
Ability to confidently handle payment discussions
Familiarity with insurance verification

Do these traits also resonate with you?

Professionalism
Efficiency
Proactive

If you can meet the requirements and characteristics listed above, we need you on our dentistry team!

APPLY TODAY TO BECOME OUR PATIENT EXPERIENCE COORDINATOR!

If you're driven, detail-focused, and committed to creating the kind of experience patients rave about, your next great career move is here.

Apply now and elevate your career in patient care with our dentistry!

Windy City Implants and Dental

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Patient Experience Coordinator