Are you ready to be the first point of hope for youth and families in crisis? YSS is seeking a Residential Admissions Coordinator to connect young people with life-changing treatment opportunities at our Ember Recovery Campus.

This is a fast-paced, client-facing role where every conversation can change the course of a life. If you thrive on helping others, solving problems, and making things happen, we want you on our team!

What You’ll Do

Be the Bridge: Field calls from families, referral sources, and agencies — helping them navigate the admissions process with empathy and professionalism.
Make an Impact: Convert inquiries into admissions by building trust and clearly communicating the benefits of our programs.
Ensure Quality: Oversee the admissions process to maintain clinical standards and a seamless client experience.
Collaborate: Partner with clinical staff, insurance providers, and school registrars to ensure every detail is handled before a client arrives.
Support Families in Crisis: Provide calm, compassionate guidance and connect them to the right level of care within YSS or other resources.

Why Join YSS?

At YSS, you’ll be part of a team that’s passionate about creating hope and opportunity. Working here means engaging in meaningful work that makes a real difference in the lives of youth and their families. You’ll thrive in a supportive, fun, and safe environment, surrounded by colleagues who share your commitment to positive change. If you’re looking for a rewarding career with purpose, YSS is the place to be. Full-time benefits include:

Medical, dental, vision, and life insurance
Supplemental accident, critical illness, and hospital indemnity insurance
Accrued PTO, plus paid time off for holidays, your birthday, and volunteering
Employee Assistance Program
Employee recognition program
Retirement offerings
Training opportunities
Personal wellness programs
PSLF Program qualification

Please note that this description is not intended to be a complete list of the responsibilities required for this position. Duties may change at any time, with or without notice.

For more about YSS programs, please visit https://www.yss.org/program/.

What We Ask...

Bachelor’s degree in Counseling or related field preferred (or equivalent experience).
2+ years’ experience in human services, behavioral health, or admissions.
Knowledge of addiction, treatment modalities, and behavioral health systems.
Strong customer service and sales skills — you know how to build trust and close the loop.
Experience with EMRs and insurance verification a plus.

YSS

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Residential Admissions Coordinator