Dental Office Manager

Confidential Posting • Full-time • Munster, Indiana, United States • $23 - $26 / hour • 1w ago

Job Overview
We are seeking a dedicated and skilled Dental Office Manager to join our dynamic dental team. The ideal candidate will play a crucial role in supporting our dental practitioners and ensuring a positive experience for our patients. You will need strong leadership skills as you will be expected to ensure the office is running smoothly and staff are able to report needs and concerns to you. You will be responsible for training new hires and tracking data, and ensuring staff are working efficiently as a team, and to keep the office growing. This position requires a blend of clinical expertise and excellent interpersonal skills, as you will be interacting with patients and assisting in scheduling and explaining various dental procedures. You will be trained to assist front desk operations such as insurance verification and submission, scheduling, collecting payment, and treatment planning. This role requires strong organizational skills, knowledge of dental treatment, the ability to handle multiple tasks efficiently, and attention to detail.

Office hours: Monday 9am -12pm; Tuesday 9am-7pm; Wednesdays 8:30am-5:30pm; Thursday 9am-7pm (subject to adjust hours based on growth)

MUST HAVE AN ACTIVE DENTAL ASSISTING LICENSE TO BE CONSIDERED!!!

Main responsibilities will be front desk and office management operations, but must hold a dental assisting license to have the ability to train staff and help with procedures when needed.

Responsibilities

Assist the dentist during examinations and procedures by preparing the necessary instruments and materials.
Maintain aseptic technique to ensure a clean and safe environment for patient care.
Take digital dental radiographs (X-rays) as needed.
Manage patient records, including medical histories, treatment plans, and appointment scheduling.
Provide patient education on oral hygiene and post-treatment care.
Perform basic laboratory tasks such as impressions and temporary crowns.
Ensure the dental clinic is organized, clean, and well-stocked with supplies.
Collaborate with the dental receptionist to manage patient flow and appointments effectively.
Manage appointment scheduling using dental software. Manage continuing ed and training for doctor and staff.
Collect patient information (demographics, med hx, contact information) and insurance details accurately.
Maintain patient records in compliance with HIPAA regulation, utilizing knowledge of dental terminology and coding.
Collaborate with dental staff to ensure smooth operations within the clinic.
Answer phone calls promptly, address inquiries, and properly scheduling patients who need appointments.
Send/call in scripts for as directed by doctor electronically or over the phone.
Collect information on medical history and conditions, medications, allergies with detail and accuracy.
Periodically check voicemails and text messages for patients with urgent dental needs outside of office hours. Schedule patients for next available appointment or contact doctor on call if necessary.
Tracking office statistics and recommending changes based on statistical data. Meet with owner doctor on a weekly basis with summary of statistics and how staff is operating in general.
Bonus pay based on success of the office!

Skills

Experience as dental assistant is NECESSARY; also, some experience as dental receptionist is preferable in addition to dental assistant experience.
Proficient in aseptic technique to maintain infection control standards.
Knowledge of general dentistry practices and procedures.
General computer skills (microsoft, excel, etc.)
Experience with cloud based dental software for managing patient records.
Strong understanding of anatomy related to dental health.
Ability to manage medical records accurately and efficiently.
Excellent communication skills to interact effectively with patients and team members.
Experience with CareCredit or comparable company is advantageous.
Comfortability collecting balances past due and at time of service from patients.
Strong typing skills and ability to type notes accurately and efficiently.
Ability to collaborate with staff and interact positively with patients and staff are crucial for success in this role.
Knowledge of dental treatment and terminology is necessary.

Join our team to make a meaningful impact on patients' oral health while working in a supportive environment that values professional growth.

ALL inquiries will be kept confidential.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits: