Dental Office Manager

Confidential • Full-time • Nicholasville, Kentucky, United States • $70k / year • 4m ago

POSITION OVERVIEW: The Dental Office Manager position will manage daily operations. The Manager is expected to achieve operational goals, support the Dentists, conduct the hiring process for staffing needs, be an effective and consistent leader, and manage employee relations.

This position will be responsible for and do the following:

Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
Increase and stimulate new patient growth by supporting sales, marketing, and promotional programs.
Recruit, hire, and develop office teams capable of providing best-in-class patient care.
Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, and accounts receivable reports correctly and within deadlines.
Maintain patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions, and electronic data.
Maintain facilities and equipment cleanliness and safety and report and/or correct hazards when necessary in compliance with all state and federal regulations, including OSHA.
Respond to doctor, patient, and employee grievances, complaints, and inquiries.
Continually work towards building and sustaining a joined leadership work environment with doctors.
Perform other duties as assigned.

Requirements

EXPERIENCE AND QUALIFICATIONS: