In fabulous Marietta, GA there is an awesome position, with the most remarkable dental team, just waiting to make you smile!
Cheek Dental, the private practice of Dr. Kristina (Kristy) Chandler, Colleague Dr. Cristi Cheek, and talented team is searching for a PATIENT CARE COORDINATOR to job-share a role with one of our many talented staff members! In this role (after training), you’ll be the warm, welcoming first point of contact—whether in person or over the phone—while expertly managing hygiene scheduling, patient check-ins, and communication to ensure both patients and team members have an exceptional experience every day. If you love creating order, connecting with people, and turning everyday moments into something extraordinary, this role is for you! If you have a nearly uncanny knack to meticulously and quickly document details that sew seamless communications with co-workers, you’ll enjoy bedazzling us with your talents.
What makes Cheek Dental a unique and healthy workplace? It’s the people! We are a close-knit group that exercise our values of respect, integrity, and everything that comprises teamwork. These treasured values make Cheek Dental an amazing place to find purpose in your work and lifelong relationships.
YOUR PEOPLE SKILLS WILL INSPIRE SMILES. SO MUCH SO, YOU’LL HAVE THEM AT HELLO.
After training, your role as a 3 day / week Patient Care Coordinator is varied, fast-faced, technical, and lots of fun. Roles and responsibilities include:
- Making an excellent first impression “at hello.”
- Answering the phone, addressing questions, directing calls.
- Scheduling: Crafting a busy and ideally scheduled day for our dental hygienists. If you enjoy putting a puzzle together, you’ll enjoy our scheduling system!
- Patient “check-in” procedures; dishing out Cheek Dental hospitality while updating registration and notifying the clinical team of the patient’s arrival.
- Onboarding new patients, sharing first visit information and providing information to turn an ordinary call into an extraordinarily positive patient experience.
- Documenting conversations in the chart to keep all team members “in the know.”
- Working closely with all team members so that co-workers and patients all have an amazing day!
WHAT QUALITIES AND SKILLS ARE WE SEEKING IN OUR QUALIFYING CANDIDATES?
- Highly organized: comfortably and frequently multitask with a smile
- Customer service skills: Easily expresses empathy and professionalism
- Communication skills! Comfortable leading patients into appointment times that help us to help them, discouraging late cancellations, and asking for money when payment is due.
- Fast keyboarding and solid computer skills: Do consider yourself “software savvy”?
- Excellent writing skills: Candidate must demonstrate excellent sentence structure, spelling, and accurate composition so that correspondence to patients is accurate and professional
- Preference to work in a true team setting and exercise the foresight to think, “When I’m not at work on Monday, what important information will my co-workers need to know?”
- Passionate desire to work in the healthcare field and help others
- Excellent references
- Highly organized: comfortably and frequently multitask with a smile
DENTAL EXPERIENCE IS NICE, BUT NOT REQUIRED. No doubt, prior dental experience is helpful to scale the learning curve, but not necessary to master this rewarding role. We value “the right person” and many of our current team members gained their knowledge, skills and certifications “on the job” through their excellent comprehension and dedicated commitment to learn.
COMPENSATION THAT IS REWARDING: We offer competitive compensation, dental benefits for you and your family, and all the fun team building and CE provided to our full-time members!
ENJOY AN AMAZING WORK SCHEDULE! This Tuesday, Wednesday, Thursday position provides approximately 26 hours / week. Arrival time at 7:30. Clock out at 5:15 (and 4:15 on Wednesday). No evenings, no weekends… You’ll love your schedule!
READY TO SHOWCASE YOUR RESUME? TWO OPTIONS TO APPLY (read carefully, please!)
1. One routine option is to send your resume to us through Indeed.
2. PREFERRED OPTION: Do you want to stand out and be noticed? Showcase your enthusiasm for this position by sending your resume directly to our staffing consultant’s GMAIL intentionally shared below in a style to prevent spam grabbers:
AHappyDentalStaff at GMAIL dot com
Qualifying candidates will receive a response from our Staffing Consultant Carol Paige or Paige Healey, with additional application information, within 1-3 business days after emailing your resume.
To help us stay organized as we search for another valued member to join our office, we respectfully request no direct calls or faxes to the office. Thank you!
Helpful reminder: Please check your spam or junk folder in case our reply to your resume is misdirected by security settings!
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 26 – 26.5 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid orientation
- Paid training
- Uniform allowance
Work Location: In person
