Dental Receptionist @ Towncare Dental Associates of Homestead

Dental Care Alliance • Full-time • Homestead, Florida, United States • $34.02k - $48.28k / year • 2d ago

Overview

Towncare Dental of Homestead is currently hiring a full-time bilingual (english/spanish) Dental Receptionist for our office located in Homestead, FL 33033. Our ideal candidate will have a minimum of 2+ years experience working in a dental office handling various insurance plans; processing payments; and reviewing posting audits. We are looking for candidates that have exceptional customer service skills; strong communication skills; and the abilities to multi task, prioritize and follow up to ensure best practices.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

Pay: min$-max$ per hour
Sign on Bonus $$ (if applicable)
Flexible scheduling options
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology

How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients

Qualifications

Experience working in a dental health-care office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephone
Must have exceptional customer service skills
Must be bilingual (English & Spanish)

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

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